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HeliServicesNZ Fox & Franz

Alpine Adventure Centre Franz Josef, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
+64 3-752 0793
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Review Highlights
A truly superb experience

There are no words to adequately describe this. It was the most awesome, serene, beautiful... read more

Reviewed yesterday
Geoff W
,
Townsville, Australia
So much fun!

Well worth it. We took our 18 month old who loves choppers and he fully enjoyed he whole experience... read more

Reviewed 1 week ago
Brooke K
via mobile
Read all 249 reviews
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Overview
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Glaciers are one of nature’s most breathtaking spectacles. Fox Glacier and Franz Josef are internationally-renowned glaciers that attract visitors from around the world every year. Fly up over the ice, and see pinnacles, crevasses, seracs, and the deep blue ice of glacier country. Walk-ins welcome.
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“snow landing” (39 reviews)
“grand tour” (10 reviews)
“minute flight” (13 reviews)
Open Now
Hours
Hours Today: 7:00 AM - 9:00 PM
LOCATION
Alpine Adventure Centre Franz Josef, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
CONTACT
Website
+64 3-752 0793
Write a ReviewReviews (249)
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All reviews
"snow landing"
in 39 reviews
"grand tour"
in 10 reviews
"minute flight"
in 13 reviews
"mount cook"
in 15 reviews
"twin glacier"
in 10 reviews
"mt tasman"
in 5 reviews
"these guys"
in 12 reviews
"great flight"
in 5 reviews
"other companies"
in 6 reviews
"next morning"
in 10 reviews
"great commentary"
in 3 reviews
"safety briefing"
in 7 reviews
"new zealand"
in 15 reviews
"worth every cent"
in 7 reviews
"helicopter pilot"
in 3 reviews
"highlight of our trip"
in 7 reviews
"return journey"
in 3 reviews
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1 - 10 of 228 reviews

Reviewed yesterday

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Well worth it. We took our 18 month old who loves choppers and he fully enjoyed he whole experience - as did we!! Staff were all super friendly and pilot was very friendly too. Very informative while flying too and he even followed a chamois...More

Thank Brooke K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

Thank you Brooke K for your great review. We are wrapped even your 18 month old enjoyed the whole experience. Thank you for noting our super friendly staff and pilot and for your recommendation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Richard was great at introduction and getting us on an earlier flight. Jamie’s flying was top notch. Great landing on Franz Josef Glacier. Excellent knowledge of the region and shared it with us in an interesting format. We lucked out as we had joined a...More

Thank Drew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 1 week ago

Wow, thank you so much Drew A for your wonderful review. Very pleased Richard and Jamie were able to offer such great customer service as we always strive to provide. Timing is everything and you certainly were able to enjoy what we have to offer...More

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Reviewed 4 weeks ago via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018 via mobile

This experience could be described in one word: outstanding! The views, the service, our pilot Josh, .. everything about this trip was great! We only visited the Franz Josef Glacier but what an amazing experience, incredible!

Thank Virginie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 4 weeks ago

Thank you Virginie H for your wonderful review. Fantastic to read the great things about your trip, the views, the service, your pilot Josh and of course your one word description of your heli tour with HeliServices.NZ Fox & Franz "Outstanding!"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 6 days ago

More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Chalky5363
6 November 2017|
AnswerShow all 7 answers
Response from BeckE2061 | Reviewed this property |
Definitely yes.
1
Vote
SummerLightening
22 December 2016|
AnswerShow all 4 answers
Response from FoxFranzHeliservices | Property representative |
Hi SummerLightening, You are correct in that the two glaciers are similar. Flight 2 Fox Glacier and Mt Cook is exactly as the name describes and includes a snow landing of 8 to 10 minutes at the top of the Fox Glacier... More
0
Votes
Gayle W
14 December 2016|
Answer
Response from FoxFranzHeliservices | Property representative |
Hi, we do not currently work with Viator so I could not be certain. It should be standard practice to refund if a flight is cancelled due to weather. You can book direct with us via our website and you do not have to pay in... More
1
Vote