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National Park Service Visitor Center

Certificate of Excellence
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Address: 2 New Liberty St, Salem, MA 01970-3732
Phone Number:
+1 978-740-1650

Located on New Liberty Street across from the municipal parking garage and...

Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit.

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TripAdvisor Reviewer Highlights

Read all 398 reviews
Visitor rating
  • 221
  • 115
    Very good
  • 35
  • 16
  • 4
A Good Place to Start Your Salem Visit

This very nice Park Service Visitor Center is in the city's former Armory, and there is signage about the units that trained there and where they served. A film about Salem is... read more

Reviewed 1 week ago
Kathleen H
Holland Patent, New York
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398 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Holland Patent, New York
Level Contributor
43 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

This very nice Park Service Visitor Center is in the city's former Armory, and there is signage about the units that trained there and where they served. A film about Salem is shown for free. It is a nice overview of the city. There is also a film about the time of the witch hysteria that you can see for... More 

Thank Kathleen H
Warrington, United Kingdom
Level Contributor
71 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

Perfect start to exploring Salem, the guide listened to what we wanted and pointed out where the key sites were and answered all our questions.

Thank MyBlueSoul
San Marcos, California
Level Contributor
73 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago via mobile

The visitor center has some nice displays about the maritime history of Salem, a small gift shop, clean bathrooms and helpful staff. They provided us with maps and information on sightseeing in the Salem area. There is also a movie theater that was showing a documentary on the witch trials, but the schedule didn't allow for us to watch it.... More 

Thank tracirn
Loganville, Georgia
Level Contributor
256 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
Reviewed 5 weeks ago

A lovely building with some nice displays. The ladies behind the desk were very haepful with maps and directions. A comfortable place to get out of the cold for a bit. Clean restrooms

Thank Bob A
Cincinnati, Ohio
Level Contributor
71 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 1 March 2017

This visitor center was pretty basic. It does give you a glimpse into the settlement life of the area. However, it's very small, and the day we were there there was a less than helpful person working there...that I'm not sure was even associated with the NPS. If my memory serves me correctly, they share a space with another organization.... More 

Thank Christina M
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 21 February 2017

Helpful employees offer information on local tours and businesses and could tell about hours of operation. They gave us a map of the local sights and some good suggestions for our visit.

Thank S100mm
Alexandria, Virginia
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 February 2017

We stopped at the visitor center because our guide book said they had printed walking tours of the town. They had one hand out on architecture of Salem---which was OK, but the lay out left something to be desired (set up by century rather than in a progression you were walking along, so we missed some homes) They were able... More 

Thank executivewench
Salem, Massachusetts
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 18 January 2017

The Visitor center is the place to stop first when in Salem. The free movie gives a great overview of the history of Salem. There are also helpful Park Service employees that can recommend other things to see and do in Salem.

Thank travelgram2016
Florence, Kentucky
Level Contributor
330 reviews
178 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
Reviewed 10 January 2017

The guides here will give you a must see list of places to go to and why they are important. They will also walk with you through places to give you great insight into the history and development of Salem.

Thank molelady
Whitstable, United Kingdom
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 15 December 2016

We booked two amazing free tours here -- learnt so much about the maritime history of Salem, and saw inside several fascinating buildings. Cannot recommend highly enough!

1 Thank dr_chrispy

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?