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San Antonio's Official Visitor Information Center

317 Alamo Plz, San Antonio, TX 78205-2667
+1 210-207-6890
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Review Highlights
Ben Cox was very helpful with our needs.

very helpful staff, very nice gift shop...... this is the place to buy your San Antonio gifts... read more

Reviewed 1 week ago
mrsr0u
,
Lafayette, Louisiana
Well-informed and helpful advisor

We stopped at the Visitor Center to get information about river tours. Caleb was very helpful and... read more

Reviewed 2 weeks ago
Emily S
,
Chesapeake, Virginia
Read all 127 reviews
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San Antonio's Official Visitor Information Center is the perfect location to start your visit to San Antonio and Texas Hill Country. Located across the street from the Alamo, the friendly professional and expert staff are ready to help you create lasting memories of your stay. Whether it's about San Antonio's arts, culture, heritage locations, sporting events, natural adventures, theme parks, museums, where to stay and play, we are here to help you! FREE user-friendly maps of San Antonio, River Walk and Mission Trails. Choose from over 300 brochures from major points of interest from San Antonio and surrounding Texas Hill Country. Pick up a printed itinerary to suit your interest whether it's sports, romance, culture or heritage. Find out about San Antonio's diverse cuisine and restaurants. Ask about events and festivals going on around town and in the Texas Hill Country. Learn about location transportation, such as Via's Viva Routes that will get you to almost any attraction in San Antonio. Purchase Via Bus Passes, discounted tickets to the area's major attractions, theme parks, and museums. Find that unique souvenir while browsing through the Visitor Center's store. We offer a wide variety of souvenirs, books, gifts apparel, and collectibles. Extended hours during the summer and holiday seasons.
  • Excellent64%
  • Very good29%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
317 Alamo Plz, San Antonio, TX 78205-2667
CONTACT
Website
+1 210-207-6890
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Write a ReviewReviews (127)
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"across the street"
in 12 reviews
"great gifts"
in 2 reviews
"the double decker"
in 3 reviews
"clean restrooms"
in 2 reviews
"city sightseeing"
in 2 reviews
"for sale"
in 3 reviews
"worth a stop"
in 2 reviews
"hop on hop"
in 2 reviews
"gift shop"
in 5 reviews
"alamo plaza"
in 2 reviews
"san antonio area"
in 2 reviews
"the river walk"
in 5 reviews
"souvenirs"
in 13 reviews
"visitors"
in 20 reviews
"postcards"
in 4 reviews
"tickets"
in 10 reviews
"attractions"
in 10 reviews
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1 - 10 of 118 reviews

Reviewed 1 week ago

very helpful staff, very nice gift shop...... this is the place to buy your San Antonio gifts (t-shirts, ref. magnets,coon caps, you name it, they have it.More

Thank mrsr0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 1 week ago

Dear mrsr0u, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate the kind...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We stopped at the Visitor Center to get information about river tours. Caleb was very helpful and volunteered more information than we originally sought. He also offered maps, recommendations, directions and coupons to enhance our San Antonio visit. We appreciate Caleb!More

Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 1 week ago

Dear Emily S, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This should be your first stop in San Antonio. Buy the pass for the local buses to travel the city cheaply. Skip the double decker tourist buses! The staff here was very helpful. Go here and ask questions before seeing this great city!More

Thank Beccad1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 1 week ago

Dear Beccad1127, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate the kind...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago

The staff at the Visitor center were very helpful. They helped us get to the Riverwalk and to where the boat tickets are sold. They gave us other information. They were very pleasant and I greatly appreciate it.More

Thank LAtoEverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 3 weeks ago

Dear LAtoEverywhere, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate and I...More

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Reviewed 25 May 2018

Very happy with the friendly, responsive staff. We loved our visit to San Antonio and look forward to returning!More

Thank stevefeldmanIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 3 weeks ago

Dear StevefeldmanIN, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate and I...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018

I have been bringing school kids to San Antonio since the 1980’s. The city itself is amazing with the Alamo and the Riverwalk. But over the years the city has made it nearly impossible to safely bring a school group. To go straight to the...More

1  Thank wincycheney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 22 May 2018

Dear wincycheney, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide feedback about your experience here at the visitor information center. I'm sorry to hear that...More

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Reviewed 16 May 2018

Everyone was so helpful in the center. We visited it a couple of times and each time the person assisting us was so helpful and friendly.More

Thank Ethel97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 18 May 2018

Dear Ethel97, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate and I...More

Report response as inappropriate
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Reviewed 8 May 2018

We expected that if a place is called the "San Antonio Official Visitor Information Centre" that they would know or have information about everything in San Antonio. Maybe we just happened to pop in on a day when the people who were working were new...More

1  Thank justjo008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 22 May 2018

Justjo008, Thank you for your kind words. We look forward to having you back in San Antonio soon. You're update is greatly appreciated. Regards, Brian Lang

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Reviewed 6 May 2018 via mobile

No frills as a visitor center, but the man was very pleasant and helpful. We learned what we needed to know to start our visit in the city.More

Thank Bonnie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 7 May 2018

Dear Bonnie J, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate the...More

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Reviewed 30 April 2018

The San Antonio Visitor Center is located right across the street from the Alamo and backs up to the Riverwalk. The center is loaded with maps and brochures, gift shop and everything you could possibly need when visiting San Antonio and the surrounding area. The...More

Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 3 May 2018

Dear Mark G, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. We do our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
claudiaCurridabat
18 January 2018|
AnswerShow all 2 answers
Response from OffSanAntonioVIC | Property representative |
What type of ticket counter are you looking for?
0
Votes
Addystui1addystui
29 December 2017|
AnswerShow all 6 answers
Response from OffSanAntonioVIC | Property representative |
There is a (one) daily train from San Antonio to the Fort Worth/Dallas area. It leaves about 7am in the morning and gets into Fort Worth (if it's on time) at about 1:58pm and Dallas at about 3:20pm. You would need to stay... More
1
Vote
HJWChicago
8 December 2017|
Answer
Response from OffSanAntonioVIC | Property representative |
I need a bit more clarification before I can see if this type of space exist here in San Antonio. Are you wanting the piano to already be in the practice room or are you wanting a room to rent and then have a rented piano... More
0
Votes