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Westwood Cross

23 Margate Road | Westwood, Broadstairs CT10 2BF, England
+44 1843 867273
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Ignore Parking Fine Reviews!!!!

I regularly visit Westwood Cross Shopping Centre and if you park in the correct car park, parking... read more

Reviewed 2 weeks ago
Ross N
via mobile
Parking fine

Won a voucher for westwood cross had a fab day then today I find a letter saying I overstayed my... read more

Reviewed 3 weeks ago
Joanne S
,
Ashford, United Kingdom
Read all 163 reviews
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Westwood Cross is a pedestrianised shopping centre and has over 50 high street stores, cafes and restaurants. Our anchor stores include M&S, Primark, Debenhams and Next. We also have a Vue Cinema, Casino and Bingo venue on site. Parking is ample and free - all day, every day. We are open until 7.30Pm every weekday. Westwood Cross strives to maintain a clean, friendly and safe shopping environment. Our efforts were rewarded when we were awarded the 2013 Achieving Customer Excellence (ACE) award for best retail/shopping park. We have a team of dedicated and long-standing security and cleaning personnel - some of whom have worked at Westwood Cross since we opened in 2004! There are designated disabled and parent and child parking spaces located around the whole of the car park. The car park is under CCTV surveillance and is partrolled by both Euro Car Parks and our own security team. While you're with us, enjoy a safe and relaxed family shopping experience.
  • Excellent36%
  • Very good29%
  • Average17%
  • Poor7%
  • Terrible11%
Travellers talk about
“free parking” (13 reviews)
“shopping trip” (4 reviews)
LOCATION
23 Margate Road | Westwood, Broadstairs CT10 2BF, England
CONTACT
Website
+44 1843 867273
Write a ReviewReviews (163)
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1 - 10 of 162 reviews

Reviewed 2 weeks ago via mobile

I regularly visit Westwood Cross Shopping Centre and if you park in the correct car park, parking is free all day. However, the car park outside Smyths Toys (which ISN'T part of Westwood Cross Shopping Centre, actually Westwood Cross Retail Park) is not free. You...More

Thank Ross N
Reviewed 3 weeks ago

Won a voucher for westwood cross had a fab day then today I find a letter saying I overstayed my 180 minutes which I didn't even know about and have to pay £100. I didn't even though they had a time limit tried to ring...More

Thank Joanne S
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded 3 weeks ago

Hi Joanne, I am sorry that you received a parking fine however Westwood Cross has free parking, therefore you must have parked at a neighbouring property and you would need to speak to them directly to discuss your fine. Kind regards WWX

Reviewed 4 weeks ago

Westwood is not a large mall but they certainly have all that you need. The parking is free, cinema just £5 and plenty of good shops & food outlets from cheapies to more expensive to suit all budgets. I am not a local but do...More

Thank Georgina G
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded 3 weeks ago

Hi Georgina, Glad you like it here, we're proud of our shopping centre and staff. We look forward to seeing you again soon. Kind regards Sarah

Reviewed 7 November 2017

For a large mall in a small area of Kent seaside towns we are really spoilt as has most of the wanted large shops all easy to access across a number of large free car parks with everything from pound shops to beds & carpets...More

Thank penfolds_bin_95
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded 3 weeks ago

Hi, Really pleased that you enjoyed shopping at Westwood Cross. Please note though that it also sounds like you shopped at a neighbouring retail park which charges for parking if you stay longer that 3 hours whereas it is free to park with us all...More

Reviewed 22 October 2017 via mobile

Not one of my favourite places to eat but this one different,friendly welcome and there seemed more food on plate when ordered than had in other nandos,food was good ,my chips seemed warm compared to the wife’s who’s were just life they’d come out the...More

Thank Simon J
Reviewed 31 August 2017

I am gald to have it confirmed that it is free to park in the Westwood Cross car park - presumably including the Leisure area car park - all day any day. BE AWARE Though, I have just received a CONTRACTUAL PARKING CHARGE NOTICE from...More

1  Thank suedV9528AS
Reviewed 29 August 2017 via mobile

I was returning a item of clothing. It's nice to know you can park up quick exchange your item get something to eat get groceries all without paying for parking

Thank Kathryn L
Reviewed 22 August 2017

Visited Westwood Cross recently while vising the area. The main centre is okay and parking is plentiful. Theres lots of large retail units scattered around it. The centre was clean, tidy and well presented with activity's being held for the children. My only feedback your...More

Thank LondonKentReviewer
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded 24 August 2017

Thank you for your feedback, we are really pleased to hear that you found Westwood Cross clean and tidy with children’s activities and ample parking. We have taken your points on board regarding security staff uniform. I am sure that you appreciate the challenges that...More

Reviewed 20 August 2017 via mobile

Great place, easy parking, great shops. Lots of different places around from designer shops, primark, and lots of different shops close by from Argos to oak furniture land.

Thank Niki N
Reviewed 9 August 2017 via mobile

Visited while staying in Deal, nice variety of shops, loads of parking and generally very clean, lots of major retailers.

1  Thank mrsbake1
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