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Bannatyne Health Club & Spa - Broadstairs

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Address: Westwood Road | Westwood Farm, Broadstairs CT10 2NR, England
Phone Number:
+44 7769 256280
Website
Today
06:30 - 23:00
Closed now
See all hours
Hours:
Mon - Fri 06:30 - 23:00
Sat - Sun 08:00 - 22:30

TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 26
    Excellent
  • 11
    Very good
  • 8
    Average
  • 8
    Poor
  • 6
    Terrible
Disappointing start and finish

I have been to the B-Spa twice before. However this third time was disappointing. When we arrived the spa reception was closed, so as the sign directed us we went to the main... read more

Reviewed 1 week ago
Katherine J
,
Kent

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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
1 review
Reviewed 4 days ago NEW via mobile

I booked a spa day as a present for my sisters birthday which included a full body massage and use of the facilities for the day. When we arrived we were greeted by friendly staff who told us about the facilities and where they were and asked if we would like to hire a spa bag, which we did. The... More 

Helpful?
Thank laulou82
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. It is wonderful to hear that you had a relaxing and enjoyable day with us for your sisters birthday. Your compliments have been shared with the team. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages. We... More 

Broadstairs, United Kingdom
1 review
Reviewed 4 days ago NEW via mobile

Always a warm welcome and the girls in the spa are so friendly. Its clean, professional and the facials are amazing. The heated beds in their relax room is defo the icing on the cake . Looking forward to my next visit already.

Helpful?
Thank lmfao1
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am delighted to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages. We too look forward... More 

1 review
Reviewed 5 days ago NEW via mobile

My husband booked us in for a mini spa day as a gift for me but sadly we didn't have a great experience. We arrived 2 minutes late (totally our fault) but the staff member who greeted us was quite rude about it. "Are you Adam? You're 2 minutes late so that'll be taken off your treatment time" wasn't really... More 

Helpful?
Thank Kerry L
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am sorry to hear that your experience did not meet expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so. Please be assured the Spa Manager will... More 

Kent
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

I have been to the B-Spa twice before. However this third time was disappointing. When we arrived the spa reception was closed, so as the sign directed us we went to the main desk. The two members of staff seemed to not want to deal with us, and after telling them each that yes our voucher did include the gym... More 

Helpful?
Thank Katherine J
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am sorry to hear that your experience did not meet expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so. We would like the opportunity to discuss... More 

Broadstairs, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Did some exercise in the gym, then had a swim followed by a coffee and to end the visit had a massage! Excellent!! Staff very friendly and helpful.

Helpful?
1 Thank Martin F
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages.... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Friendly staff. Staff were running a little late however the relaxation room was just that - hot stone beds and dimmed light to relax whilst waiing for treatment Most enjoyable back, neck and shoulder massage by Clare - best massage I have had yet

Helpful?
1 Thank Nicola R
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to your therapist and the rest of the team. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

1 review
Reviewed 1 week ago via mobile

Lovely staff but both my nails and my sisters nails had to be redone twice. The pedicure chairs were out of order so I had to sit on a bench, which was not the relaxing experience I had hoped for. Better nail products or more training needed?

Helpful?
Thank Alison B
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am sorry to hear that your treatments did not meet expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so. We would like the opportunity to discuss... More 

Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Fantastic day, staff so helpful and friendly. Treatments were super and totally relaxing. We had the back, neck and shoulder massage and the head massage. Best we have ever experienced and so professional. The whole place was spotless, highly recommend.

Helpful?
Thank David R
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages. We look forward to... More 

Broadstairs, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

A lovely back and foot massage, super relaxing facial & best head massage I've had at Bannatynes. All done by Jody. Thank you!

Helpful?
Thank Seasidegirl2016
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to your therapist. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages. We look forward to... More 

kent
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 26 February 2017 via mobile

Don't go if you're pregnant!!! They don't tell you beforehand that you have to pay £6 to borrow towels and size 10 robes. They've never heard of a pregnancy massage and have extremely limited alternatives. We used the facilities but again if you're pregnant you can only use the freezing cold pool which was taken over by an aqua class.... More 

Helpful?
1 Thank ruffle84
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this review

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am sorry to hear that your Spa Day did not meet expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so. We would like the opportunity to... More 

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