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Southwest Tours Boracay Inc.

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Do Not book private cars/transfers

An inept company with poor infrastructure and no-one seems to know what they are doing. It seems... read more

Reviewed 8 March 2018
Daryl S
,
London
Completely satisfied and thankful for the good service!

Pre-booked our transfer about 10 day prior our flight. Although our flight was almost an hour late... read more

Reviewed 1 week ago
kimn0018
,
Gwangju, South Korea
via mobile
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Traveller Overview
  • Excellent36%
  • Very good14%
  • Average11%
  • Poor8%
  • Terrible31%
Travellers talk about
“return trip”(5 reviews)
“great service”(7 reviews)
About
SOUTHWEST TOURS (BORACAY), INC. is the pioneer tourist transport service company in the Philippines serving the paradise island of Boracay. It is popularly known under the brand name, Southwest Travel & Tours. Started in 1991, Southwest Travel...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
See all hours
Suggested duration: 2-3 hours
Contact
Kalibo, Aklan Province 5600, Philippines
Website
+63 36 268 5100
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Reviews (95)
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All reviews return trip great service transfer service ferry terminal cagban port month old baby the main road free transfer a nightmare same price right direction these guys felt very safe and vice versa hassle sticker orange
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1 - 10 of 87 reviews
Reviewed 1 week ago via mobile

Pre-booked our transfer about 10 day prior our flight. Although our flight was almost an hour late, we had no troubles finding Southwest agent outside the airport as soon as we got out of the airport. The bus to the port was big and comfortable....More

Date of experience: January 2019
Thank kimn0018
Reviewed 2 weeks ago

Southwest is pricey but if you are lucky you can get good service. I was lucky. DO NOT pre-book your travel arrangements because the immigration is unpredictably slow. A family had pre-booked their transport and were exasperated when they could not clear the customs in...More

Date of experience: December 2018
Thank AndrewYew
Reviewed 3 weeks ago via mobile

We booked the 7am departure from Alta Vista to Caticlan. We woke up so early considering we have 1 year old with us. WE WERE ON TIME! Only to find out that there are others who booked the same time and in the same place....More

Date of experience: December 2018
Thank m_calaiii
Reviewed 11 December 2018 via mobile

Do not avail their transportation service! They are charing 700.00 PHP per head from Caticlan Airport to Boracay and vice versa when it should be only 300+ PHP if you commute. They always fill their buses before they leave which is a waste of everyone's...More

Date of experience: December 2018
1  Thank danksinangag
Reviewed 2 December 2018

We had a smooth travel from Kalibo International Airport to Boracay. The staffs are friendly and helpful with our baggage. No need to fall inline in ports. Thanks to taxi #17 and Higger #8.

Date of experience: December 2018
Thank cuttiejam81
Reviewed 31 October 2018 via mobile

Boracay Island opened its doors to visitors on October 26 and most businesses have started their operations as well. An important must have to get to the island is to book with a Dept of Tourism accredited hotel and a transfer service to get you...More

Date of experience: October 2018
Thank Merced Elisa R
Reviewed 6 April 2018

Last holy week, me and my family together with my friends availed the service of SouthWest as my officemate doesnt want to take a tricycle as they have lots of baggage, and we have foreigners included in our trip. The price is quite expensive, but...More

Date of experience: March 2018
6  Thank exoticbeauty76
Reviewed 8 March 2018

An inept company with poor infrastructure and no-one seems to know what they are doing. It seems that irrespective of what you order on the website you will be crammed into a bus with everyone else and if you question it they will simply tell...More

Date of experience: February 2018
2  Thank Daryl S
Reviewed 6 March 2018

This company is horrible, they overbooked and then crammed you in a very crowded stuffy waiting area. Their staff in the waiting area were not interactive. They can't tell you anything about when your transportation will arrive. They don't even have a supervising staff in...More

Date of experience: February 2018
2  Thank rinob826
Reviewed 5 March 2018

Pickup arrived Hotel 10 Minutes Early & loaded our bags with a Smile. Shuttle picked up some more passengers & then dropped us off at Ferry Terminal, provided Southwest Stickers and marched us to Private Ferry, doing head counts throughout to ensure nobody got lost....More

Date of experience: February 2018
Thank DaveInVancouver
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Questions & Answers
Ask a question
MicKian
11 February 2017|
Answer
Response from Jerry1962868 | Reviewed this property |
for what I know, after your arrival from Kalibo International Airport, here in Kalibo, kindly look for the booth of SOUTHWEST BORACAY TOUR BOOTH, and get a ticket for P550.00 to 650.00 per person...for your Bus ticket, upon... More
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Nikita T
1 January 2017|
Answer
Response from ptanian063 | Reviewed this property |
I think you should wait until the next morning
0
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