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Wines Guys - Day Tours - CLOSED

U 2 7 Waterloo Rd, Collingwood, Yarra, Victoria 3066, Australia
+61 1300 854 090
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Review Highlights
Scam!!!

PLEASE DO NOT USE THIS COMPANY!!! Contact consumer affairs if you have been ripped off too... read more

Reviewed 23 March 2015
Lucinda B
,
Melbourne, Australia
DO NOT USE THE WINES GUYS

DO NOT GO NEAR THE WINES GUYS. The Manager of The Wines Guys, Craig, responded to yet another poor... read more

Reviewed 24 February 2015
Lyn11111
,
Melbourne, Australia
Read all 51 reviews
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Overview
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Wine tours
  • Excellent29%
  • Very good1%
  • Average5%
  • Poor3%
  • Terrible62%
22 Mar 2015
“Scam!!!”
24 Feb 2015
“DO NOT USE THE WINES GUYS”
LOCATION
U 2 7 Waterloo Rd, Collingwood, Yarra, Victoria 3066, Australia
CONTACT
Website
+61 1300 854 090
Reviews (51)
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1 - 10 of 51 reviews

Reviewed 23 March 2015

PLEASE DO NOT USE THIS COMPANY!!! Contact consumer affairs if you have been ripped off too!!!! Contact your card provider if you have not had a refund from the company for a cancelled trip. I booked directly through their website on the 23rd Feb 2015...More

5  Thank Lucinda B
Reviewed 24 February 2015

DO NOT GO NEAR THE WINES GUYS. The Manager of The Wines Guys, Craig, responded to yet another poor review on TripAdvisor trying to claim they're not scam artists, but if you have a Gift Voucher for a 'Premium Wine Tour' for four people (valued...More

6  Thank Lyn11111
Reviewed 12 January 2015

We booked this through a voucher for a friend's birthday. Tour cancelled the day before our first attempt "due to unforeseen circumstances". Tour cancelled again "due to unforeseen circumstances". A friend's parents also booked the tour only to wait around in the city for a...More

4  Thank Christopher T
Reviewed 22 December 2014

The tour guides never turned up and they were non-contactable. Someone should stop them from stealing money!

3  Thank Marty M
Reviewed 17 December 2014

After booking a Scoopon with this company in September for 3 people we had to then book online with them and pay $3.00 through paypal ($1.00 per customer) which was refunded was tour was booked. Firstly when I received the notification they emailed a different...More

7  Thank Veronica9678
Reviewed 15 December 2014 via mobile

Had booked via scoupon 3 months in advance - 2 days before the tour we get a message saying to call a 1300 854 090 number - when I called the number it left a recorded message saying "extreme unforseen circumstances all vouchers tours are...More

7  Thank Harry B
Reviewed 15 December 2014

Booked through Scoopon (never again-learnt my lesson now not to go for the cheaper option) first tour got cancelled due to lack of numbers a few days before in October but lady called and was very nice in notifying us. I rebooked with same lady...More

5  Thank Shas_Black
Reviewed 15 December 2014

Wine guys should re-brand themselves the Dodgy Guys. Booked with them 2 months in advance after purchasing a Scoopon vouchers for myself and four others. Booking was cancelled 1 day before tour date via a voice recording due to "unforeseen circumstances" and we told to...More

3  Thank BAgroo
Reviewed 5 December 2014

Company logo - black men with green ties - STAY AWAY. Twice now we have booked (with scoopon) and both times this company has cancelled our tour within 24hrs of tour departure. First time it took many months to get money back, this time our...More

7  Thank 4HappyFamily4
Reviewed 2 December 2014

I bought a scoopon for a day winery tour for this place. I was so excited as I was taking a friend who had never been on a wine tour and never visited the Yarra Valley. We booked it 2 months in advance and when...More

8  Thank Clairesp23
craig f, Manager at Wines Guys - Day Tours, responded to this reviewResponded 7 December 2014

Scam artist would suggest we are taking money without providing service, this is certainly not the case! Our business is with your voucher provider, if you have problems that conform to their T&Cs you can request a full refund from them.

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