We were booked on this two-part trip. Unfortunately we received a call in the morning to say that the whale-watching trip on that day was cancelled due to weather, but it was re-booked for another day. The Northern Lights trip did go ahead and the trip was as good as we could have expected in the circumstances. The boat was large with all the facilities you would expect, plus warm body-suits were available to allow us to stay on deck if desired without getting frozen. We did get to see the lights, although it was only for the last 30 minutes of the trip and they were fairly underwhelming in all honesty. Obviously that’s not the fault of the tour company, but it did mean we needed to book additional trips on subsequent nights to try and see a better show, as having technically seen the lights on our booked trip, we couldn’t take advantage of the offer of additional free trips should the lights not appear.
The postponed whale watching trip was also cancelled due to weather, but when requested, we did received a partial refund on the tour cost, as we were unable to do the whale-watching before the end of our trip.
