This was an AMAZING experience from start to finish! Our driver and tour guide Suarnaya was outstanding! He made us feel like VIP guests and could not do enough for us! He was professional yet friendly, kind, caring, welcoming and has a fantastic sense of humour! Suarnaya’s English was excellent and he was very knowledgeable. He conversed perfectly and told us some interesting facts about Bali, the tour and local area. The secret waterfalls were out of this world, Suarnaya took us to some beautiful unspoilt spots that were breathtaking and it was such an amazing experience! He offered to take photos and videos for us which were fantastic and real keepsake and memory of the tour! It was amazing swimming in the water and going under the waterfalls. I would say that you do need to be physically fit for this tour as it does involve some walking up hills to the waterfalls. Suarnaya’s car was in great condition and he had lots of bottles of water for us! I would highly recommend this tour, you will not be disappointed! I would also recommend you ask for Suarnaya as your tour guide as you will receive an outstanding service! I cannot wait to return to Bali and book the next trip!