MikeM22rugger wrote a review 19 Jan

Lansdale, Pennsylvania402 contributions177 helpful votes

My wife and I stayed on this ship during our honeymoon, we absolutely plan on going on this cruise line again. we cannot wait

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fyshtyme wrote a review 17 Jan

DeLand, Florida1 contribution

Pick a differnt cruise line

Norwegian has cancelled our cruise 3 time on very short notice due covid, each time increasing the cost of the cruise to rebook the same room on the same cruise, they refuse to give our money back, I have filed a complaint , but they dont care they have our money and tell us " I know how you feel" will never cruise with them again, did nothing to try to compensate us for the inconvenience except increase the cost to us.…

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Serena J wrote a review 7 Jan

Dodge City, Kansas1 contribution1 helpful vote

Covid does cause limitations

2 days before our 11 day cruise (Dec 23, 2021 -January 3, 2022) a mask mandate was implemented for indoors. Covid testing line took over an hour. (12:30 time slot). There were computer issues at check in, so another hour wait to board. On the ship, the staff for the rooms and dining were great. Dining rooms were well staffed and friendly. As usual, the higher quality meals were in the non-complimentary restaurants. The ropes course and miniature golf course were shut down for maintenance...as they had been on the cruise prior to this one. We received no notification of this before time. It was down the entire duration of the cruise. Assuming it was covid related, most likely staffing issues. On entertainment, there were once again covid issues. The highly acclaimed big acts only performed one night. If you did not see it the first night it was on, you did not see it at all. And some were cancelled due to unforseen circumstances, which I assume were covid related. The entertainers that were left did multiple shows. So many shows, that people would frequently walk out, when they realized it would be the same as the previous days' shows, even if it was titled slightly differently. Shore excursions and disembarkation at ports was often chaotic. While everything seemed to run smoothly in the dining areas, there seemed to be a serious lack of communication as far as shore excursions and disembarkation went. Every person you asked would give a different answer, leading to a runarounds and incorrect information Disembarkation was usually a free for all. It did not matter if you had an excursion booked, either through the cruise line or elsewhere, all got off at the same time. If you missed the time for your excursion, they would find you a different time if possible, or a refund. The walk off ports were not bad, other than the ship was late disembarking at every one, leading to a backlog. Usually the issue was the port of call giving permission to disembark. I would not schedule anything within the first 2 hours of the expected arrival time. The upper deck areas (out in the sun and fresh air) were relatively normal. The water slides and pools were still open, only the ropes and mini golf were closed. The cruise ship was doing the best they could, with various restrictions and covid issues. If you are wanting a pre-pandemic type of cruise, wait to go. I do think they did their best to work with a bad situation.…

1 Helpful vote

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world248 wrote a review Dec 2021

The Villages, Florida71 contributions19 helpful votes

Great service

The check in process was professionally handled and easy. Once the C-19 tests were complete masks were not required on board the ship. The food selections were plentiful and the ship was kept very clean. The Choir of Men show was one of the best cruise shows we have experienced. Also, the New York Minute show had a fabulous soprano soloist. The After Midnight show was disappointing.…

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Adventurer524207 wrote a review Dec 2021

9 contributions5 helpful votes

Bad drinks and cancelled port of call

I had the included drink package, just had to pay service charges. The drinks throughout this ship were just bad. Not only weak, but the mixers and juices just didn't go well with the drinks. Tasted like stuff from a 99 cent store. There was no Coca Cola on board only Pepsi. That's fine if you want to drink soda, but not as a mixer. Who wants rum and Pepsi? The "Head Mixologist" was pleasant and apologized, but that didn't make the drinks any better. The bartenders seem to be under such stringent restrictions they measure and mix the drinks to written guidelines, regardless of taste or complaints. In addition NCL sold an itinerary that included a port which they did not have permission to stop at, Caymans. They cancelled the stop, several weeks before the cruise. Despite charging the port charges, no on board credit was offered. Went to Guest Services, where they said that because it was cancelled before the cruise, it would be a refund. Still waiting, weeks later.…

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