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Oosterdam

120 reviews
 All photos (2,078)2,078
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Traveller (82)
Common Areas (1,296)
Dining and Bars (428)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 1,964   |   Crew: 812
Passengers to crew: 2.42:1
Passengers to space: 43.6:1
Launched: 2003   |   Refurbished: 2022

Decks

  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
Cabins
  Interior Stateroom (J)  
  Interior Stateroom (K)  
  Large Ocean-View Stateroom (F)  
  Large Ocean-View Stateroom (D)  
  Large Ocean-View Stateroom (C)  
  Large Ocean-View Stateroom (DD)  
  Large Ocean-View Stateroom (E)  
 

Cabins

Balcony
Cabin size: 212 - 359 sq. ft.
Connected rooms: 110
Accessible rooms: 0
Maximum passengers: 4
Number of cabins: 495
Traveller rating
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Loft B wrote a review 19 May
United Kingdom3 contributions1 helpful vote
I had to sent this to Guest Services Please cease and desist. My husband tells me our room staff are in fear and probably scared because managment and supervision have passed the buck down to those who are not the problem to take responsibility with no voice. Get some shoulders and take responsibility, rather than persistent CYA. Perhaps responsible staff should look at the rooms and see if there are any problems in the rooms that would resolve nigly problems for customers. I'm a customer and am beginning to feel guilty because I have spoken up at the expense of high quality coal face working staff. Pic of balcony with only one longer for 2
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Maria from Austria wrote a review Mar 2024
2 contributions
We enjoyed a 2-week trip from santiago to Bueanos aires on Osterdaam. The ship condistion was acceptable, the food was excellent, the service was overall a little bit slow in the resturant, but in the bars, specially in Ocean Bar and on the Observation Deck was quick. The coffee quality was always very good, although most passengers oredred Ameriacan type of coffees, we could get a real Italian espresso!! Our 8092 mini suite was the nightmare! Avoid the mini suites on deck 8, 8088-8094! All are very noisy, big machines work day and night! We could not sleep well duirng the entire trip! They should not sell those cabins!
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jlayk wrote a review Jan 2024
Oregon Coast, Oregon109 contributions89 helpful votes
would have liked historian and naturalist. For some reason, I could not get the commentary in my stateroom on glacier row, but I didn't ask for assistance with it either. Cruise director was less omnipresent than my last cruise (Princess), who was everywhere, but not necessarily a bad thing as we can entertain ourselves well enough. On Princess, we had an amazing historian on WWII, I was enthralled. So this time, we more had to connect the dots from guide to guide ourselves. I recommend Toursbylocals. I made a tactical error by not booking the penguins out of Punta Arenas. Rookie move! Solo adventures would have been the ticket there. Here are some of my cons and pros, in very brief: The opportunities for improvement: I love me a good afternoon tea. The sammies looked good, but it the scone that I measure by. Very unsatisfying to have cold scone with the cream and jam prefilled. What is that?! People! IMHO, the whole event is predicated by slathering your own!! Princess can show you how it is done by bringing hot scone and serving you cream then jam to attend your baked delight. Drat!! I found the food quite good, generally. The Lido may even edge out the dining room as it had more variety than dinner, which I found fairly limited at times. The FO soup was washed out at times, but sometimes it was good. I used to adore the FO onboard, but it was still two shades better than Princess. The hake was supposed to have pepper, but I think it missed that station, so was quite bland, I thought. Eggs benedict station was always on lido breakfast, all you needed was a bit extra sauce and some lemon juice and that was all it took to make it quite nice. They offered empanadas daily, but just al horno, the baked, good... but fried could have been a better alternative. Pizza! Get thee to P ship for pizza lessons! Make your own pizza fresh from dough, not preformed, P ship is killing you here!! No lobster for formal night, but it was available every night for $25. No thanks. Not one soufflé for dessert!! I know, first world problem. Oh no, the coffee. We even had access to the coffee machines but even they were usually disappointing. We found the trick was to bring your own coffee powder and spike the room service coffee, so it became suitable enough. We ate all our dinners in the dining room. I think they have the servers too rushed. You must order all your courses at once. While I am sure this is a dream of efficiency for the staff and the kitchen, it is quite a rush and unsatisfying to me. On Princess, you may consider and order your dessert (even some soufflés!) after your meal, which I find much more polite. The servers were kind, but it did take a while for them to warm up with daily conversation. I think they may have too much to do. Little things like fresh ground pepper, parmesan cheese offered, and dressing on the side are not there anymore. Also, not a fan of the small cups and the small plastic glasses. Trying to get a drink, not a sip, here? OK, iced tea was offered but I would make it fresh, which was very good, courtesy of the PG Tips. Missed the classical strings duo that P has, a touch of class there, certainly. I realize I really do not care for the scent of the bath products, Elemis, which is reminiscent of patchouli, and the lotion is gutless. I discovered this as I left my usual 3 in one on the road to the ship. As hostage, 😆, I bought a $10 bottle of herbal essence from ship's store on a sea day, which had to do. It came in useful for hand washing smalls as well. More on this on the pro side. There is no diy laundry, (which I loved on the P ship), but wait, there is a bright side here. Kid's club? None starter and not a resource to speak of whatsoever. No programs or even designated interaction besides an oblivious attendant. P ship dominates here as well. And now for the rest of the story: The glows: Many dinner items were really good, such as the fish. Except for the bland hake, all the fish were quite good. Salmon was available every night and was treated well. My fave was the barramundi, I could have eaten that every day. Smoked salmon never ran out on the lido, also excellent. A day or two, they had tostones on the lido, not at dining room, and these were superb!! I had a beef tender loin ordered medium rare, it came out more rare which is better than overdone, it tasted quite good. They did the pork belly right, too, bite sized pieces with the right crunchy skin. On P, I was awarded a shoe sized belly that could not be eaten. It would have been comedic if not so shocking. Just a bit of belly not the whole abdomen, please! Shrimp and grits! They crushed that, I could've had that every night, too!! The pasta station was excellent and I am a big fan of the salad bar, so many good things to have the server pile on. Most everything was not diy. One night, they had a salmon Wellington which I sampled even though I had already eaten...this was nearly a slice of heaven and not in the dining room, keep an eye out for that one. Scrumptious!! And the chef was out for questions. A server asked if I wanted the mussels, which I could take or leave until chef said they were gotten fresh, and so they were delightful!! There were some desserts we like, a bread roll with some chocolate mousse in it, a fluffy lemon cake thing, and the hard serve ice cream is good, but soft serve not as good as P ship. A bit gritty. The servers were mostly friendly and kind even if they have to work 7 days a week for 7 months, some for all three meals on the lido! Burgers at dive in, I hear were good, sometimes not hot enough, but the fries were excellent! Overall, portions were right sized, that is a plus as I hate to waste food. The laundry!! This comes in at $119 for the whole trip and every day we got it back was like Christmas, it was packaged up so lovingly and neatly. What a treat and a great value, too!! The gym was pretty excellent and it is on deck 9 where it belongs with an expansive view...another treat! P ship, take note, the gym does NOT belong in the bilges...it's just too depressing to have to work so hard and be in a closet!! That's just insult to injury!! There were generally enough machines at most all times, bring a water bottle. Lots of towels were available. Maybe could use more spray bottles with rags to clean with as the Purell wipes had to be dampened from the fountain to be useful at all, way too dry. We were able to get an independent penguin tour in the Falklands, a must-do if you can take the ruts and serious 4 wheeling. The thousands of flightless fellows, 3 kinds, were just a joy, even though it was raining ice pellets sideways and blowing about 40 knots. Ship was in overall excellent condition, nary a drip of running rust to be seen. Stair carpets were being replaced at a steady pace. Ships shows went from very good to very excellent. House band was crushing it in the Rolling Stone (Could go on and on here), the dance troupe was incredibly talented and I found the choreography amazing! The jazz trio was super, and we loved the local talent for the tango show, they are special. Am sure I am missing some here, like the illusionist! He did some phenomenal tricks and he had two different shows. The math tricks just blew me away. Overall a good to great experience, largely due to Neptune Suite experience. Much like flying, it seems upgrades are needed to get great service, these days. I hope I am soon proven overly cynical!
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Jack H wrote a review Oct 2023
56 contributions14 helpful votes
All and all we found our cruise enjoyable. The service staff was attentive and friendly. Food was very good. Entertainment in my opinion lacking. No.late night snacks although most guests were in there cabins by 11 pm. This ship caters to the 55+ guests. My only complaint is the internet is unreliable using the navigator app. There is no streaming using the have it all upgrades. I read that this ship had the Starlink system which claims it gives all passengers access to high speed internet. I beg to differ. The customer service desk was full of unhappy guests who paid for high speed internet.
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iulianasirobert wrote a review Sept 2023
Antioch, California4 contributions36 helpful votes
Holland America Cruise Did Not Impress Much. We just returned from a 12-day Mediterranean cruise on the Holland America MS Oosterdam from Sep 2 - 14, 2023. We boarded the ship in Trieste, Italy. We were immediately dissatisfied by the lack of HA greeter staff present on the cruise dock in Italy during embarkation; and during port calls to guide you to/from the ship. This is not true on Princess who does a great job of this in Europe and in the Caribbean. Once onboard, the ship has an odd layout for a cruise ship with dark hallways, lower overheads, and no inviting brightly lit open central multi-level common areas like other cruise ships that we have been on such as Princess or Royal Caribbean. Nothing onboard takes your brief away upon embarking. Neatest thing onboard was deck 10 observation lounge. It takes a long time to find your way around the ship & between decks. The casino is very small and slots were generally bad. The ship itself is 20 years old and it shows! Not a modern cruise experience at all. Worn and dark interiors with oddly staggered bars on decks 2 and 3. Much of the interior design looks like 1970’s or 1980’s decor. Elevators were generally slow, often overcrowded and were hot. One elevator smelled like fish the whole cruise! That is the first elevator you take when embarking. Our balcony was extremely narrow. The ship only has two swimming pools and only a few small jacuzzis with strong chlorine smell (none are for adults only). Some jacuzzis were hot, others stayed Luke warm. Pluming and ceiling leaks: Intermittently inoperable toilets were a problem the entire cruise (both in our state-room, in other staterooms as we had learned, and in common areas at times). We also noticed a bad ceiling leak through a light fixture onto the carpet outside one if the staterooms near us. Drink Package: We opted to pay for our bar drinks without purchasing the drink packages and this worked fine because we were in port most days and tired in the evenings. Learned about beer bucket purchase option on last day - bar tender or wait staff never mentioned before this. Holland Am. mandates the purchase of a separate drink package (15 drinks per day) for every adult in the room, if you decide to opt-in for the package. This is not the case on other cruise lines. Wifi: Internet WIFI packages were expensive, and service was still rather limited. Cruise ambiance: Generally a seniors cruise. Rolling Stone lounge being the only exception playing rock & dance music. Buffet had same items every day. For was good but lacked variety. Dining hall experience nothing spectacular with OK service. Food was good. No movies shown on deck like in other cruises. Some movies shown in main theatre. “Midnight buffet” was just a limited service extension of regular buffet hours. Overall, we were not impressed with our first HA Cruise. Overall we found it to be rather stuffy & dull. We prefer Princess Cruises and will stay with them.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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