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Holland America Zuiderdam

49 reviews
Traveller (292)
Common Areas (1,080)
Dining and Bars (290)
Itineraries for this ship


Passengers: 1,970   |   Crew: 800
Passengers to crew: 2.46:1
Passengers to space: 43:1
Launched: 2002   


  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
  Interior Stateroom (J)  
  Interior Stateroom (K)  
  Large Ocean-View Stateroom (F)  
  Large Ocean-View Stateroom (D)  
  Large Ocean-View Stateroom (C)  
  Large Ocean-View Stateroom (DD)  
  Large Ocean-View Stateroom (E)  
The Atrium
Guest Services
Journeys Ashore
The Mainstage
Future Cruises


Cabin size: 212 - 359 sq. ft.
Connected rooms: 110
Accessible rooms: 0
Maximum passengers: 4
Number of cabins: 495
Traveller rating
  • 22
  • 9
  • 8
  • 7
  • 3
Time of year
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Steve B wrote a review Mar 2020
Limassol City, Cyprus5 contributions2 helpful votes
Generally, staff unfriendly and in some case with very poor hygiene, Lido Food is the same every meal with very little variation. Minimal gluten free food available. Condition of cabin average. Cabin Staff were brilliant. Show in main theatre were very good except for 1 comedian. I used the gents restrooms on the Lido Aft Pool Deck a few times and on 2 separate occasions your serving staff used the same restroom and once they had finished using the urinal they left the restroom without washing their hands - this was 2 different staff members. The staff at the Lido market/dining area were unfriendly and not helpful and in general their service was very poor, in fact many a meal we had to get our own water or juice from the serving area while they watched on. The lack of good information regarding the following days port visits, all we received was information regarding where to shop during the visit. We felt like a Customer on the ship. it would have been much nicer if we felt like we were guests, as we have experienced on our other cruises. Our Cabin, was extremely well looked after by the cabin team and they did a wonderful job cleaning and preparing the cabin for us. The cabin itself and balcony furniture was tired and needed some updating/repairs, paint marks left on the balcony furniture and the linen was frayed and torn in places. The gowns in the room had bobbles in the neck areas from previous users. There was no wine glasses in the cabin. We eat at Canaletto resturant on the 28th Feb, we order a bottle of wine with our dinner and the wine was then to be served in water glasses, we had to insist they brought wine glasses and even then, she made us feel like we were inconveniencing her. The crockery was often chipped, and cutlery was quite scratched/damaged to the point it required a good clean by us prior to being able using them.
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vap57 wrote a review Mar 2020
Mississauga, Canada23 contributions9 helpful votes
Travelled on an 8 night Western Caribbean Cruise from Port Everglades. Departed January 3 and returned January 11. The ship is nice enough, but there isn't much variety. Only a few bars and a couple of specialty restaurants. I didn't catch any of the shows that were offered in main space. We did the Billboard On Board show a few times. It was OK. It made me realize how old I was! Didn't get a chance for the Lincoln Center Stage shows..show times always seemed to conflict with my own schedule. Didn't even think about the BB King Blues Club. We frequented the Pinnacle Bar a few times. Drinks are drinks, and service was great. We did the two Specialty Restaurants, Caneletto (Italian) and Pinnacle Grill. The service in both was very good, 5 start. The food? It was alright, but didn't compare with specialty restaurants I have been to on the Celebrity ships. The steaks at Pinnacle overflowed the plate and no one was able to finish them. I ordered grilled Halibut. it was equally large, but did not overflow the plate. Sides were potatos and veggies. I can't even remember what I had at Caneletto...a sign of it's lack of inspiration? I also rented a Cabana iin The Retreat on Deck 11. I rented it for the week. We had a personal Concierge staff who had the cabana ready for us every morning and kept us stocked with chilled water and fruit. At 3:00 p.m. they would come around with chocolate covered strawberries and a very good champagne. I also ordered burgers a couple of times from the Dive Bar. Have to say that they were the best burgers I have had in years and clearly the best food on the ship. Meals in the Dining Room were just OK. Never bad, but never OMG is that ever good! Service in the DR was excellent. I had a cabin on the Navigation Deck (Deck 8). Cabin 8031. It's a disabled cabin as I have mobility issues. It was larger than other family member's cabins, but smaller than the disabled cabins I've had on Celebrity. However the balcony was larger. There was no sofa to sit on, just two occasional chairs that were positioned around a small cafe table. I also had a desk area that I could pull one of the chairs to. The bathroom was a bit tight and I didn't really like how the fold down seat in the shower was positioned or operated. The mattresses, pilllows and linens were amazingly decadent. My Cabin Stewards were fantastic, just like the rest of the staff. I found prices in the main gift shop very reasonable and the variety of inventory was quite good. The ship was well maintained and I kept forgetting that it was first launched in 2001. The passenger demographic was surprising diverse, from children to seniors. I was expecting more of a seniors vibe. Though the quietness of the ship would seem to cater to an older crowd. Instead of purchasing a drinks package, we purchase Beverage Cards for 350.00 (one 100.00 card and another 250.00 card). I still had a credit at the end of the cruise which was refunded back to me. A nice touch. Would I do another Holland America Cruise? Maybe, but I'd check out what's happening on Celebrity or Royal Caribbean first..
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James C wrote a review Mar 2020
Valrico, Florida574 contributions70 helpful votes
This was a true experience. I love to travel and add new places visited to my list. On this 11 day Holland America Line cruise from Fort Lauderdale, FL I was able to "notch" quite a collection. I was able to visit Cartagena, Colombia, Colon, Panama, the Panama Canal, Lake Gatun, and Limon, Costa Rica. It was exactly as advertised and I consider it one of the best cruises I have taken.
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dulab2 wrote a review Mar 2020
Murfreesboro, Tennessee31 contributions7 helpful votes
Can’t beat Holland America for cruises catering to the over 50 crowd. Second time we sailed on the Koningsdam. Good ports of call and even though this is one of HAs new mega ships she is still easy to navigate. Thoroughly enjoyed the cruise.
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Jackie B wrote a review Mar 2020
35 contributions16 helpful votes
We took the back to back cruises to the Carribean and Panama Canal. The trip was much anticipated so much so that we booked shore trip once a month for 10 months. Embarcation was super, fast and smooth. Our cabin was as expected on deck 7 although it was a little on the small side it was clean and comfortable and we had everything we needed. The ship itself is tired on the outside. The sun loungers on the promenade deck had backs that were broken. In fact it was a EURIKA moment if we found one that was ok. The inside of the ship is quite nicely decorated. The entertainment in the Mainstage was poor the first week and not much better the second week on the Panama leg. The only thing which saved this cruise from being rated 2 star was B B Kings. The musicians, each and every one, was superb in their own right and Andrea Albert and Jeremy Jones the vocalists were outstanding. The nights we spent in BB Kings were the best thing about the whole cruise. The worse thing was the food, We have taken at least nine cruises in the past and I have NEVER lost weight on any of them I did on this one. The food was almost always marinated in some spice, garlic or cheese none of which I can tolerate. This resulted in having to pre-order food every time we wanted to eat in the main dining room. The service in the dining room was also very poor. We waited up to 20 minutes between courses and he wine service was worse. We ordered wine which we had purchased the day before and my husband ordered a beer. The wine took 15 minutes to be delivered and the beer was completely forgotten. I have to say on a positive note that the food in the Lido Market was quite acceptable, There was almost always something which for us was edible. The shore trips were very overpriced too. We did have two shore trips cancelled with only 24 hours notice. The fist one was disappointing but we accepted it. The second one was a shopping trip and the only time we were likely to get the chance to go. I did report my disappointment to Excursions Central and was told that there was little interest thereby making the trip "non-viable". Apparently there were only two other couples interested. I did enquire if these people would be interested in sharing a mini-bus but was told "we cannot do that we are in this to make money" I was already upset at having a second trip cancelled but to be addressed in this manner made my blood boil. I did report the incident to reception and the lady who dealt with it agreed that the comment was "inappropriate". Other than her apology I heard NOTHING whatsoever by way of apology. We made the trip ourselves by taxi which was cheeper than the cruise price! The itenery was as expected and we did see the Panama Canal an experience we will never forget. As to Holland America NEVER AGAIN
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