Is this hotel all inclusive?
Is their facilities for changing currency
Do they provide an iron in your hotel room?.
AC issues...we are looking to travel in August this year. I’ve read many comments about AC not cooling rooms enough. In August, cool AC is a must for us. Any feedback in regards to this?
Dear Gabriela, is there a store at lobby area where one could buy any items like cigars, alcohol, souvenirs etc.?
What is the seaweed status at the beach?
Are upgrades possible if wedding anniversary falls during stay ?
is there access to iron and ironing board if required. Thankyou
Is this property kid friendly?
Also, we booked a palafitos suite. How would we go about requesting a second floor room?
Hi, we are arriving June 26 and flying in to Cozumel and taking the ferry to Playa Del Carmen. Do you all offer transportation from the playa ferry port to the resort?
3 Days in Playa del Carmen
Playa Del Carmen highlights
Guide to Playa del Carmen for Families