I am having the same problem with amigo budget as you are. they charged my stay and now aren't giving a refund. we did not stay there.
On the Hostelworld website for Amigo Budget Hostel, it says that they provide services to groups, couples, young individuals, old individuals, for short stay and long stay. Then under "things to note," in the very same website, they state, "Guests with the age of 40 years and older can be refused by the staff members." Which is it?
Why aren't these hostels clearly marked that they do not want business from the seniors? We've got money and don't want to waste it on hostels like these. From reading the reviews it appears, they'll take your money for a room and then refuse service because you are old.
But really, the steps alone leading up to this hostel sound too dangerous for anyone old or drunk. Thank you!
My first night was authorised on my account and £200 was taken out. Has this happened to anyone else? When I ring they said it would be refunded in a max of 30 days?