Dears, will you please share the reservation e-mail with me? I need to contact the reservation manager.
Derrick S. You responded to my Trip Advisor critique inviting me to contact you directly by email, but the website does not show an email address and you did not include an email address in your message. The $50 is still showing on my card as 'pending' and the bank tells me that only the merchant who logged the deposit can release it, so your assertion that it should happen within three or so days is not valid.
As well, I can assure you that communicating with U. Inn from a distance is a very stressful experience. In all my calls, no-one has answered, but the call diverts to your reservation service, and the only number they can offer for your establishment is the same number that diverts! It's not only your rooms that need refurbishment.
In response to my review. I stayed in the hotel as part of my graduate program. You received money from tuition directly from my school. I was not the only unhappy classmate that stayed. The school will not be using this location again until... "I'm sure you'll love the new look"! Victim blaming! Cleaning staff never saw mold or dirty floors each day?? Mold didn't grow overnight!
I am planning a trip to the NMAAHC, and only need one night in a hotel. Can you share anything about parking at the hotel? How far away is the Metro, and what's the cost?
How to make appointment for the Airport Transportation? ( from Ronald Reagan Washington National airport)
We're planning on doing the Big Bus tour for 2 days with the night tour. Is it safe to walk back to the GWU Inn from the White House at 9:30 pm?