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Sandgate Hotel Questions & Answers

Colchester, United Kingdom

Iv booked this hotel for 2 nights later in year been reading reviews is it really that bad? Thanks

over a year ago Answer

11 answers

Hamilton, New Zealand
Helpful answer
3
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Not as helpful

We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them etc.

Our main problems were:

1) the mattress, honestly you could feel every spring. Mind you I don't think they had any spring left, but when I tried to sleep I postitioned, there was a spring digging into me - I could trace round & round with my hand. If there had been room, we would have been better sleeping on the floor - no there is not enough room between bed & walls to sleep on the floor.

2) the old toilet cistern did not flush. (We were offered another room for one night, they said the plumber had already been to fix it??) My husband made it flush, by climbing on the toilet every time we need to flush it.

3) I mentioned dusty/dirty. When we first arrived, in the bathroom, the toilet roll had 2 sheets of paper left on the roll???!!! You do that at home, not in a 85 pound a night hotel. The spare roll, sits on the pipes behind the toilet!! The bed sheets are old, thin and tired.

4) We had decided at 4am in the morning we were leaving, but did want a shower at 7 am it was a quick one, the hose would attached to the wall section as something was broken.

I could go on - can't walk between bed & wardrobe - room for 1/2 leg.

14 inch TV screen on table with electric jug/kettle - and the double electric plug beside them - wonder what happens when someone spills water on the plug.

We had breakfast, paid - we were given a discount 70 pound, & left.

I was soooo sad, I was born up the road, and this was the first 6 week holiday from New Zealand where I could stay in Sandgate/

Shorncliffe/Folkestone for a few days, look at the view etc.

To the Management/Owner of the Sandgate Hotel - were you once on

Hotel Inspector on TV? Do you not realise that people will pay for that view. Those 4 rooms over the sea, could be 2 beautiful boutique modern rooms (and spotlessly clean) highly priced rooms. For the location the other rooms could also be modern, spotlessly clean rooms too.

So sad.

PS Good wifi - It enabled me at 6 am to get on line and book another hotel.

over a year ago
Eastleigh, United Kingdom
Helpful answer
1
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Not as helpful

In a word, yes! I definitely would not stay there again. My review was very honest and the pictures said it all. There are a lot of guest houses/hotels along the same road at a similar price that looked a lot nicer. This hotel might be ok for a quick drink or snack (cannot vouch for kitchen though!) but not nice for sleeping. Sorry to be such a doom and gloom merchant but I am being honest. Also sorry for delay in replying, just returned from a hol.

Kind regards

repeat reply due to typo in line 5 should be - NOT NICE

over a year ago
Helpful answer
1
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Not as helpful

It is ok just in need of some TLC

Location is superb

over a year ago
Dover
Helpful answer
1
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Not as helpful

I can't speak for the accommodation , although I've worked in the area for years and from when I first went there 8 years ago it's certainly gone down hill since then, it used to be the place to go in Samdagte but that's not the case now.

I've drank there and eaten in the restaurant and I would not recommend either, overpriced microwave meals sprused up !

over a year ago
Helpful answer
0
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Not as helpful

Yes it is really that bad. They allow people to smoke in the rooms as they stink of cigarettes, the mattresses are broken in several of the rooms, in another room the shower only runs cold, toilet seats are broken, blinds torn or broken, windows that won’t open, doors that are broken, I would not stay here again, even if it was the last hotel in kent

7 months ago
Helpful answer
0
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Not as helpful

Yes it is really that bad. They allow people to smoke in the rooms as they stink of cigarettes, the mattresses are broken in several of the rooms, in another room the shower only runs cold, toilet seats are broken, blinds torn or broken, windows that won’t open, doors that are broken, I would not stay here again, even if it was the last hotel in kent

7 months ago
Helpful answer
0
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Not as helpful

Yes it is really that bad. They allow people to smoke in the rooms as they stink of cigarettes, the mattresses are broken in several of the rooms, in another room the shower only runs cold, toilet seats are broken, blinds torn or broken, windows that won’t open, doors that are broken, I would not stay here again, even if it was the last hotel in kent

7 months ago
Eastleigh, United Kingdom
Helpful answer
0
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Not as helpful

In a word, yes! I definitely would not stay there again. My review was very honest and the pictures said it all. There are a lot of guest houses/hotels along the same road at a similar price that looked a lot nicer. This hotel might be ok for a quick drink or snack (cannot vouch for kitchen though!) but nice for sleeping. Sorry to be such a doom and gloom merchant but I am being honest. Also sorry for delay in replying, just returned from a hol.

Kind regards

over a year ago
Wareham, United Kingdom
Helpful answer
0
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Not as helpful

We enjoyed our night at this hotel we had a good meal and were well looked after. I hope this helps.

over a year ago
Canterbury, United Kingdom
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0
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We stayed here for 1 night in October, we'd go back. It needs doing up in places but the service we received in the restaurant and bar was superb! I think some people have given harsh reviews but forget what it is. A small seaside town hotel.

over a year ago
Middlesbrough, United Kingdom
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0
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Not as helpful

hi tracy , no its not that bad , I just had a bad experience because of a druck guest next door .Its a lovely location . Manageress is great too

over a year ago
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