Hi, I´ve booked a 3-day tour to Isle of Skye and Highlands on July 7th, but I couldn't book for my sons, because the trip was full. I would like to cancel my booking, but it is way too hard for you to answer my calls, emails, messages, etc.
Hello Alessandra, I'm really sorry for a delay in replying, we have had problems with our phone for 2 days. I have replied to you via email and on Facebook. We are looking into resolving this problem. There was an error in our booking system, it may be possible to book your sons on that tour. We will keep you informed about what's happening. Once again, sincere apologies.
Best wishes,
Edinburgh Reservations Team
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