Does the hotel provide complementary transportation from the airport to the hotel?
Yes, but you need to tell them you need it in advance.
Yes. It is best to alert them for a pickup. You will need to find the representative with the Four Points Sheraton board- they don't show guest names. These are usually private comfortable cars with wonderful drivers. About 20-25 minute drive from/to airport.
Get an answer from Four Points by Sheraton Kuwait staff and past guests.