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Renaissance Sanya Resort & Spa Questions & Answers

Ranked #14 of 1,366 Hotels in Sanya
Hong Kong, China

Hi there. I was booked 2 bookings through online travel agent -Expedia under name Ms. Cheung Ching Yi & Ms. Chan Hau Yee for 3 days 2 nights. Could you remark that we would like to request **connecting room** on non smoking floor with higher floor and nice view.

Base on our booking we did not included the Breakfast and internet access. May I know any promotion upgrade to nice room such as executive floor or others? Cause we would like to include both with nice price if possible. This is our first time travel to Sanya therefore we don't have any ideas and plans, hope you can provide more information us I do appreciate it.

By the way, how long does it takes from airport to hotel ? Any transportation suggestion? If I take a taxi how far and how much for that? Since I search on website shown hotel do have shuttle bus is it free or pay extra charges? Also when I go to downtown by hotel shuttle is there any charges? If lovely that send me the timetable of bus schedule.

7 months ago Answer

1 answer

Property representative
RenaissanceSanya
Sanya, China
Helpful answer
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Dear Ms. Emelie CY

Our apology that for some reason, your inquiry did not reach us in time. I understood that we did not exceed your expectation. we have sent a private message to you and look forward to hear from you soon.

Sincerely

Andre' Nurman

Acting General Manager

7 months ago
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