We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Hotel Rochester Riverside Questions & Answers

Springwater, New York

I will be at this hotel with our PEF Convention the end of the month and I am hoping and praying that the rooms look nothing like what I am seeing on Trip Advisor, If so I will be going to a different hotel. Please tell me they have cleaned things up.

Jerry C. Jobson PEF Delegate and Veterans Committee

over a year ago Answer

6 answers

Property representative
Carolyn L
Helpful answer
0
Votes
Not as helpful

Dear Mr. Jobson,

Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team with any specific concerns that you may have prior to arrival so that we can give you peace of mind. We look forward to welcoming you as part of the upcoming PEF convention!

over a year ago
New York
Helpful answer
0
Votes
Not as helpful

Stayed here this past week. Roaches in my bathroom - got moved to a room that smelled like cigarettes. Dirty stains on the carpet, 1 large towel, elevators were not working properly. Very disappointed - won't stay here again.

11 days ago
United States
Helpful answer
0
Votes
Not as helpful

I stayed there in August. Our room had a recently renovated bathroom and sparkling clean linens and comfortable bed with lots of pillows. A few things like wallpaper were dated. The staff was very polite, helpful and cheerful. It's very convenient for a convention.

over a year ago
Gold Coast, Australia
Helpful answer
0
Votes
Not as helpful

I stayed there last month and found it very clean and well maintained. Rooms were large and we slept very well. I haven't looked at the photo so can't compare with what I experienced.

over a year ago
Helpful answer
0
Votes
Not as helpful

We just stayed there at the end of August. The room was fine. It was a standard room, nothing standing out but definitely clean and comfy.

over a year ago
Syracuse, New York
Helpful answer
0
Votes
Not as helpful

honestly I stay there twice and never had any issues with the room. hopefully they fix the problems. it's a great location but the choice is yours.

over a year ago
Add your answer
Posting guidelines