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Best Western Melaleuca Motel Questions & Answers

Robe, Australia

I feel very disappointed in your comments firstly you are taken to your room and if you are not happy you do not have to stay.Our motel rooms are smaller than our deluxe rooms but you chose a standard room.The room is spotlessly clean has just had all new linen in the room and I am sorry if the sliding door came off its runner in the wardrobe but really is that such a dilemma for you to speak so badly about our room.We currently have relief managers working and you gave them a one rating out of five.These people are lovely ,friendly and helpful managers and for you to rate them with a one just confirms it wouldn't matter if you stayed in a 6star motel you would still not be happy.I am sorry you had a bad stay but I am more sorry that you chose to stay at our motel Thank you Kay Fennell owner

over a year ago Answer

1 answer

Property representative
Robe, Australia
Helpful answer
Not as helpful

Sorry, this was answered 16 days ago by Kay Fennell owner of the motel.

over a year ago
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