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Courtyard Pittsburgh Airport Questions & Answers

Has the hotel taken care of its bed bugs issue that I experienced a couple of weeks ago?

over a year ago Answer

4 answers

Property representative
Aubrey A
Helpful answer
0
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Yes! Thank you for your feedback and for making us aware of the issue. We have worked with our certified pest control agency and are following our stringent extermination, inspection and re-inspection policies to ensure that the issue has been remediated and is not reoccurring. We hope we have another opportunity to serve you and your family to show you the level of service and quality you can expect from Pittsburgh Courtyard Airport.

Best,

Aubrey A.

over a year ago
cincinnati, United States
Helpful answer
1
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I had 3 stays there over the past 2 week and have not had any problem. I am severely allergic to pesticides and have not had a reaction. I normally stay on the 3rd floor...just my preference, perhaps you were in the wrong place at the wrong time???

over a year ago
Bunnlevel, North Carolina
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1
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I have not experienced such a problem nor did I hear anyone complain of such while I stayed there.

over a year ago
Helpful answer
0
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Not as helpful

I submitted my review with pictures as proof. Management did call and say there was indeed evidence of bed bugs. Definitely the wrong place at the wrong time. I've stayed there before without issue but thought it best to make consumers aware of my recent issue. Good luck & hope that you don't encounter a similar experience.

over a year ago
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