I'm unable to find cancellation policy on the hotel's website. I hesitate to make a reservation without that information.
Yes, to cancel a reservation online, simply log in and click on the "My Reservation" tab at the top of the screen. Retrieve your reservation and click on the "Cancel Reservation" button to the right of the confirmation number. Please retain your cancellation number for your records. Cancellations can be made through Their website up to 48 hours prior to arrival but penalties or additional charges may still apply as determined by the hotel. For changes within 48 hours of arrival, call Reservations at 800-SLEEP-LQ (753-3757) . Also please note: for reservations that are cancelled within the cancellation policy established by the hotel and include free night(s) redeemed with La Quinta Returns points, you will need to contact the Returns Service Center at 1-800-642-4258
Get an answer from La Quinta Inn & Suites Rockwall staff and past guests.