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All You Need to Know About the Pool
at Hotel Gran Duque 4

Pool & Beach (198)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... staff! They have free parking. Free wifi! The buffet was nice and a lot of choices. The pool was very ok. Everything’s nice.
... now VERY dated. 2. It is packed full of families. The hotel pool is constantly rammed. Do not come here for a quiet break. ...
... im sure any family won´t be disappointed. As well as the pool and entertainment in the hotel there are also water and...
Featured pool amenities
Indoor pool
Outdoor pool
Heated pool
Poolside Bar

Reviews that mention pool

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cris010101 wrote a review Sep 2019
Barcelona, Spain8 contributions2 helpful votes
One of our greatest vacation.!!! We’ll come back for sure... Nice hotel! Nice staff! They have free parking. Free wifi! The buffet was nice and a lot of choices. The pool was very ok. Everything’s nice.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Marina d, Director de Relaciones con Clientes at Hotel Gran Duque 4
Responded 30 Sep 2019
Muchas gracias Cris, por tu visita y por tu tiempo empleado en compartir con el resto de usuarios tu opinión. Nos enorgullece saber que disfrutaste de tu estancia y que tanto el buffet como nuestras instalaciones y el trabajo de nuestro personal contribuyeron a que así fuera. Un fuerte abrazo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duncan E wrote a review Jul 2019
Nottingham, England, United Kingdom19 contributions
We stayed here to attend benicassim festival. It was below average.
There are some things the hotel owners can’t fix without a multi million pound refurb.
There are however some things they could fix easily. I’ll start with the latter. 1. Check in. Be prepared for the longest check in you have ever experienced. Out of 8 people in our group there were issues with 4 of the bookings. It took over 45 minutes to get us all checked in. We had missing bookings and one Person sent to a room that had people in. Someone needs to streamline this. It can’t be hard as most other hotels can manage it.
2. Filthy roof where people have dropped towels, brush heads, nappies and goodness knows what else. It just needs a clean. Again can’t be hard.
3. The food is average at best.
Things they can’t fix but you need to know about:
1. The resort was built in the 80s is my guess. It was apparently once amazing. It is now VERY dated.
2. It is packed full of families. The hotel pool is constantly rammed. Do not come here for a quiet break.
On a positive side. The rooms were ok.
The picture of the hotel attached basically says it all. The T is broken and one of the 4 (!) stars doesn’t light up making it 3 stars. It is OK. it wasn’t awful. But it certainly wasn’t 4 star luxury!
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Marina d, Director de Relaciones con Clientes at Hotel Gran Duque 4
Responded 25 Jul 2019
Duncan, we are disappointed at the same time that we are surprised to read the impressions that we are transferred since we consider that they do not correspond to the services we provide. All our staff is perfectly trained to give the best customer service and in the event that queues are generated they are always managed to be as short as possible. In addition, cleaning and maintenance teams strive to keep all rooms and facilities always clean and in optimal condition. Our excellent chefs prepare a variety of elaborations every day with the best selection of natural and fresh ingredients on the market. However, we will transfer your assessments to the relevant managers to check possible service needs. A greeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GTravellerALC wrote a review Aug 2017
Alicante144 contributions61 helpful votes
I stayed at this hotel as have always wanted to use the big spa that they have in the resort.

I wasn´t disappointed with the spa, well worth the money.

The hotel allocated us a big room which was clean and comfortable.

Alot of people complain re the food on tripadvisor but I guess everyone is different as I didn´t mind the food and I am a fussy eater. I always found something nice to eat. The buffet does get a bit hectic at times and things could be replenished a bit quicker but in high season I guess it is normal for it to be so busy.

This is a Spanish family resort so be prepared that shows and kids entertainment is generally all in Spanish and you won´t have a problem. There is so much to do for kids that im sure any family won´t be disappointed. As well as the pool and entertainment in the hotel there are also water and small theme parks and attractions, kids clubs, spa for kids, nightly shows ( the Secret Garden is a must ) and a night parade that goes round the resort.

Plenty to do, near to the beach and highly recommended
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Date of stay: July 2017Trip type: Travelled with family
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from MarinadOr_Vacaciones, Director de Relaciones con Clientes at Hotel Gran Duque 4
Responded 16 Aug 2017
Thank you very much for sharing this fabulous comment about our Hotel Gran Duque and the Spa! In Marina d'Or we have a lot of activities for children and surely they had a great time. Thank you for the recommendation, come back soon! Greetings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sjm2210 wrote a review Jun 2017
3 contributions2 helpful votes
We stayed at the apartments that Gran Duque owns. The apartments were quaint and clean. Very nice balcony and view of the ocean and property. The pool was not open yet, but it was early May so it was probably too early to open. The area was pretty quiet and not many people were around. The desk employees for the apartments and hotel were friendly and helpful even though they were limited English speaking. The grounds were clean, well-kept and colorful with many beautiful flowers everywhere. Night time was especially colorful with all of the lights lit up.
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Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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peregrino2002gil wrote a review Dec 2016
Castile and Leon, Spain10 contributions
We will start from the bedroom, the air conditioning does not work, the hydro bath does not work, the fridge makes noise.
We had everything included but every where is very busy you have to wait for everything, restaurant, coffee shop, swimming pool. Because not enough staff. And very difficult for english people.
No organization for the show, tickets for attractions.
Gym very poor and tiny for a big hotel and the time is open is terrible.
So this hotel should be 3 starts.
We shoul call Gordon Ramsey to fix it.
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Date of stay: December 2016Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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