The receptionist was very friendly and service minded. The view from the breakfast restaurant and from our balcony was beautiful. Unfortunately, the rest of our stay here was a mess: the air condition did not work, the mattresses were hard, the lunch restaurant did not have a menu (it turned out that they served omelett, salad and schnitzel), we waited an hour for the food, we did not receive it at the same time and the schnitzel was raw inside. There were very few guests. Our greatest dissappointment was the pool though: it was dirty. There were dead insects floating around and leafs in the corners. The pictures on the hotel website does not reflect the bad atmosphere we felt there: the furniture in the lobby, including the billiard table was covered with sheets as if the place was closed down. Sorry, I cannot recommend this hotel.
Nice pool and close to the beach, although I would recommend renting a car because taxi can be expensive and it takes one hour by bus to get to the city. Near the hotel is a couple of restaurants and a small shop at the camping site near the beach. The wifi is good, but there is no tv in the rooms as the hotel said would be included in the rooms. The hotel food is ok, but it's better to try the restaurants by the beach or one in the close village, Drapanias. The staff is nice but the cleaning-ladies are not very organized and could sometimes knock on our door asking for room service two-three times the same morning. The AC works fine, but costs 6 euro per night. The breakfast is free but not very big. It's the same every day, watermelon, bread and juice. Altogether, the hotel is cheap and you get what you pay for. The hotel is located in a calm environment so if you are looking for a place to hang by the pool all day long, this is the place to be.
Me and my partner travelled here on the 8th - 16th July 2016 as a last minute break.
Overall happy with our stay and we're wow'ed with the size and cleanliness of the pool area (was fantastic lit up at night).
Hotel is conveniently situated next to the national road (not noisy at all in response to previous feedback below), where the Northern facing rooms have an excellent view where you can see Kissamos bay which I might add looks fantastic at sunrise / sunset.
There is very little public transport / transfers offered, so I would certainly advise hiring a car for your stay (we hired for 8 days for 200 euros at high season prices). Otherwise its a hefty 8 to 10 euro single trip into Kissamos by taxi.
Good beach a short distance away from the hotel, walk able but will take 30 minutes minimum. Otherwise if hiring there's a lovely beach in Kissamos further to the west side of the strip or for avid snorkellers we'd recommend Ravdoucha beach. All other popular beaches (Elafonsi, Balos, etc) are all within driving distance.
The breakfast service is very basic, but is always replenished and well staffed. Didn't see other meals offered, but would recommend eating by the beach down the road or in Kissamos.
The rooms were cleaned to a basic standard with bed sheets and towels changed daily.
Do not go to this hotel expecting 5* luxury for 1* prices. Its affordable and excellent value for money! Staff were friendly and the Algerian night porter was a good host.
The hotel is situated right out Kissamos village, at 5 minutes by car. The structure is very big, with a large parking. However it needs a significant reorganization from owner side. The rooms are spacious, but a bit old-fashioned and impossible to make them dark at night. Breakfast is always the same and really basic. A poor selection of sweet and salty food, bad coffee, "chemical" juice and always same fruit (watermelon). Most of the days is impossible to have hot water at night. Wifi works only in common area and most of the time was off. The staff is kind but systematically ignored our complains about all this. The hotel includes a nice swimming pool, fully organized with a bar and a restaurant.
Our original hotel canceled the night before our trip, Expedia scrambled to find a new place for us to stay and found this "gem" for us... I don't know where to begin in telling you how bad this hotel is.
The velcome was straight out of a b movie, a tired worn down greek lady in a rusty voice tells us that the room on the second floor is not ready (it was 4 pm) but she has another room that we can have on the second floor, we get the keys to the room and as we walk in it looks basic and OK, 15 min later we start seeing bad things, human hair in the bed, dirty sheets, balcony flooded with AC water from other rooms, bathroom tiles falling off on the floor, no hot water during the day, hairdryer hang in one screw on the wall.
The cleaning was close to non existing, new towels on Wednesdays only. If there was as much as one sheet of toilet paper left on the roll you did not get a new one, so we learned to hide the toilet paper every morning so we would get a replacement.
The breakfast consists of dry old baguettes and industrial cheese and some hot porridge, no toast, no cereal, no other stuff. The Washing up was done by dipping the used china in water and then dried with the same cloth that was used to wipe the tables.
The staff consisted mainly of people from Pakistan, the greek owner would yell and scream at them all day, he would sit in his bathing shorts only, in the reception and sometimes get in the pool. The whole experience was like out of a candid camera show.