The hotel is very conveniently located only 150 metres below the main gondola and just across the next Coop supermarket. The photos on TripAdvisor are misleading, as "Catrina" includes a 3* hotel, a 4* resort, as well as a hostel and a lodge. We were staying in the three star hotel.
Checking-in was super friendly and easy, there ample free parking in front of the hotel. Our room on the second floor was very spacious and surprisingly well-equipped (mini fridge, hairdryer, huge closets, extra bed we didn't pay for). However, it was very gloomy and lacked a place to dry wet skiing gear (no radiators). While the sleeping area had been recently updated, the bathroom was still a bit dated, but still clean and very functional.
The selection of foods at breakfast was a bit limited for my taste, but there was plenty of fresh fruit, cheeses and breads to choose from. For dinner you could choose between two main courses plus salad and a dessert. The dining room was very crowded and it was extremely noisy, it felt more like a train station. Food was simple and somewhat mediocre. With our key cards we could use the pool and spa area that is in the Catrina Resort across the street. What quite bummed me was the atrocious wifi connection. The hotel offers free wifi that is the same in the resort, the restaurants and shops (since all belong together), but in the hotel it often didn't work at all and when it did it was really slow (1MBit down). All things considered, I believe that the value you get is pretty good.
If you are used to quality in your hotels or apartments avoid this place. The rooms are bare to say the least and all furniture is basic IKEA.
Hardly any utensils and rooms are small.
No laundry facilities which is unheard of if traveling with kids for a week in an apartment in Switzerland.
The “wellness” is disgusting. The pool is not big enough to swing a cat and is outdoor so it’s freezing.
The kids “play room” is just a huge room with a few toys thrown in, no attention to detail in the place whatsoever.
The pizza restaurant was the worst pizza we have ever had and they are supposed to have a pizza champion chef there!
And the staff are clueless.
Only 2 positive points are close the ski lift and the steak restaurant which was nice.
Disentis itself is dull with nothing to do!
Spend your money elsewhere.
Room was cosy and perfect. Theres a beautiful balcony and the pizzas by Claudio are fantastic. Everything was beyond expectations! The ski resort has their own gondola to take up to the top of the mountain to get a perfect view and there is a restaurant at the top of the mountain too!
There are good reasons to stay here: the rooms are spacious, the pizzeria is good, and the hotel is very close to the cable car. The breakfast buffet was just average and the staff were really not very friendly or very organised except the lady who cleaned our room. Parking at the hotel itself was also a problem although there is public parking reasonably close by. In summary this is an ok hotel but we‘ve stayed in better ones in Disentis.
The hotel is just at the foot of a chair lift station and close to the sports and recreational center as well as to some good bars. The receptionist greeted us friendly and patiently explained the important details about the facilities and the surrounding area. Apart from her I did not see any staff which quite contributed to the oeaceful aura of the place.
The room was a bit from the 70ies but it was huge with a magnificent balcony facing the beautiful mountains. We spent a very relaxing night here.
I did not make it to the breakfast before we had to head off but my friends said the buffet had been rather large with a great variety of delicious dishes.
I guess it would be worthwhile for them to invest in a key card system. They have these bulky old keys which you can leave at the reception but if you return after the reception is closed (around midnight) you need to remember how to get the night key. After some proper après-skiing this can be rather complicated.
Had some fun and would come back here.