The staff was very helpful, beautiful room and great restaurant. The swimming pool gives you a nice cooling down with a beautiful view. We had the all inclusive option, which was really great. We enjoyed local Malay food and drinks. We had an interesting excursion in the rainforest, which was a little bit shortened due to the virus, but still very interesting and relaxed. Due to the corona crisis we had to leave the country, but next time we certainly would visit the Resort again.
The service was good, as was the food, and the boat trip into the jungle was excellent. We particularly enjoyed the very good local food. We also enjoyed swimming in the pool and the views were great. The hotel was very quiet when we stayed there, and the staff were lovely and helpful.
On the downside, it was all rather run down and poorly maintained. A lot of the design is very ugly, with huge steel ramps seeming to go nowhere. Several lights were not working, including those on the landing outside our room so we had to grope our way back to our room in the evenings.
The building was of concrete, and indeed the entire room seemed to be made of concrete too, including the bed. Do immediately that you arrive ask for the mattress topper to be fitted to your bed or you won’t get a wink of sleep. The two good things about our room were the view of the lake and the space. The bathroom is large, although you may stump your toes on the concrete step into the bath. I’m not a fan of Bauhaus style so I don’t think I could ever get to like this place, but you have to appreciate that it is in a jungle, facilities may be limited, and at least the staff did everything they could.
We had the Meranti suite with a master bedroom, verandah and 2 bedrooms aside. Perfect for a family. Beautiful views. Marvellous pool and view. Resort is Halal, so no drinks during diner of in bar. The beds are rather hard mattresses. Overal a lovely experience.
Nice place and nice people.🤩
I love the chicken soup that much😍
Room are comfortable, cozy and relax. I love the concept also👍🏻.
Thank you Mr. Chandra, Sobri and teams for helping me when i was there.
Wishing you guy all the best👍🏻!!
Quite a journey from Ipoh but I love driving through the villages and forest. This is our second time here but this round we brought more people; my family. We were welcomed by cheerful receptionist. We booked Room Pulai and Tualang. Pulai has 2 bedrooms and Tualang is for a couple. Spacious bathroom and bathtub😍 Facing the lake and I enjoy the view from our room. Here you are free to do your own jungle trekking or book a package with the hotel if you want to cruise around the lake and look for rafflesia and elephant or visit orang asli village. Basically there is no restaurant nearby but you can try cheaper and local food at the Royal Belum Jetty. I had asam pedas beef at Hornbill Restaurant and it was yummy😁 Whenever I feel like going somewhere far from crowd, I love to come here!
The only thing, they need to wash the curtain regularly due to lizard droppings. Anyways love to come back here soon! I tried the massage too and it was good👍