My 3rd night at this place and no one has asked if our stay has been ok. Inumerous staff and plethora of managers but never did anyone ask about our stay. Btw, we are the only guest in this place since last 3 days. The lower level staff are courteous but managers speak with an attitude even when there's no wifi in this remotely located place. Manager's answer was that even a minister who came today has no wifi. He didn't complete the sentence. He chose to barge into our discussion with the lobby manager.
I believe they don't want guests. Room Service keeps asking for dinner order well before time and imply that they need to rest. Today, we were intercepted before we reached the room for order at around 8:30 pm.
The property is dilapidating. The rooms haven't been maintained well. Furnitures in the room are all old ones. In name of new amenities, they have added a 15 inch tv which is as big as a laptop screen. Tiles that they have used in the room are the ones that are supposed to be in a lobby. If one takes a walk at around 9 pm, the guards say that one shouldn't roam around because Tigers visit their place during nights. Later on we came to know that there was no such thing. We will develop a habit of being an early riser once we stay here as a train passes just behind the cottages in the wee hours of morning.
A heritage kind of a property run by dhaba level staff who claim to be managers.
The icing on the spoilt cake is the 6 km pothole-finished road that one needs to take from the main highway to reach this place. My vehicle now squeaks and rattles like never before, courtesy the roads.
And there are no bedside plug points. They are hidden behind the bed. Interesting concept.
My recommendation is to visit this place and experience all we have experienced. It will be memorable.
If only managers had time to speak to their guests, I wouldn't have spent time writing the same here but I think my experience should be recorded.
Also, quite funny that they have chosen the swimming pool photo to be displayed on Trip advisor as the property photo but the swimming pool is in inoperational state since ages. It has become a pool of mud and insects and I gather that they will not reopen the pool. So, a resort without a pool is a new thing, I guess.
I’ll be honest you cant go to Jorhat and expect to stay in one of the big hotel brands with all the perks.
I stayed here for work in June and my first impression wasn’t good but the place grew on me over my 3 nights.
Firstly I was staying in the low season so the place was very quiet. The hotel pool was in pretty poor condition and about 1/3 full with stagnant water but the remainder of the grounds were kept in a fairly tidy condition.
Rooms were “different”! They were clean and tidy but very old, the shower had a quirky water heater that needed to be switched on well before having a shower if you wanted hot water and the bed was to hard for my liking. Security wise it wasn’t great, doors wouldn’t lock correctly and there was rather large gaps under the doors (consider blocking them to keep out insects etc). WiFi is available but it’s very slow as expected throughout the region.
The drive out there from the airport is a little bit of a slog, around 35-40 minutes on some pretty bad roads so not overly accessible.
Now this probably sounds all doom and gloom but it’s really not. The staff here are very good and are always friendly and helpful, the food was also very good and I enjoyed all the meals I had (I did not have breakfast). There is an excellent games room with a pool table, table tennis and another local game that a cant remember the name of. My colleague and myself had a good match up in pool with the hotel staff that was a good laugh.
In all I didn’t mind it there and that would primarily be because of the staff and food. Would I stay here again...........well work wont let me due to security issues in the area and the lack of good l;of king doors etc at the hotel. So probably not but I would rate it a lot better than a lot of other more expensive hotels in the Jorhat area.
Oh I almost forgot. The train tracks run directly behind the rooms (about 50m away) and theres a lot of trains passing by so factor this into your decision.
There was broken titles on the front porch, no water in two of pools, look like it has been drained for a long time, food and service is good. As there was not a lot of guesses even on a Sunday. No one came to make our room until 3 pm. As we were in the room bathing, so we asked for fresh towel. No recommended, unless you are desperate.
I was traveling with a fellow female friend because we wanted to experience stay at a tea estate.
I checked into the Kaziranga Golf Resort at Johrat around 2:30 PM and was given a room in the extension of the heritage bungalow. I refused taking this room because of the following reasons:
1) Toilet was stinking and toilet role placed in the loo partly wet. Jet spray in the washroom was so disgusting that I was scared of even touching it
2) Opened the door to the terrace and it looked like the place
In my new room around 5 PM I noticed a tiny rat in my room who was trying to rummage through my belongings. I understand that sometimes in a place located so close to the farm, rats can make their way in. So I called the reception for help and 30 minutes later they sent somebody to help out. The guy was unable to locate the rat and sprayed the room with morteine. A few minutes later the little rat came out again.
More repeated calls to the reception and another guy came. We asked him for a room change and he said no other rooms were available. This time he opened the bathroom and told us that he found a rat in the bathroom and has flushed it down a pipe. We were finally relieved. After he left we saw 2 more rats in our room and were convinced that there were multiple rats in there!!
This time I called up and demanded for a room change. At 11:30 PM we were moved out of the room into the room we had originally refused to take. This time again the washroom was in the same state!
Apologies from the manager came after the whole day and experience was spoiled.
The location is lovely, though a bit of a trek from Jorhat. It is set in a tea estate with its own golf course and accommodation is in bungalows with public areas in a block around the entrance. Rooms have a lovely big bed, TV, free wifi, heaters and bathrooms with plumbing problems! There is a spa and supposedly a swimming pool though it was empty and obviously had not been in use for some time. What no-one tells you is that there is a railway line running directly behind the bungalows and it sounds as if the train is about to run through your room. Fortunately there do not seem to be trains during the night but the first one in the morning goes before 6am so you don't need an alarm clock. There is a cosy bar and food is OK but not inspiring.