We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Grand Hyatt Tokyo

Room/Suite (730)
3 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Expedia.com
US$392
View Deal
Free cancellation until 03/10/20
Hotels.com
US$392
View Deal
Free cancellation until 03/10/20
Agoda.com
US$393
US$295
View Deal
SAVE US$98
Free cancellation until 03/10/20
CheapTicketsUS$392
Booking.comUS$393
Trip.comUS$383
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
This is a great hotel for business or leisure. The room is big and service is excellent. Hotel is next to Roppongi Hills...
... quickly (with bath salts!) and rainforest shower in the bath room, and separate high end Toto toilet. Super high pressure...
... This hotel is top quality in everything, including the room; not just the lobby. And get ready to get spoiled with their...
Most popular question about the rooms
Is it possible for a family of four to stay in a room with two queen beds? We have a fifteen year old and a thirteen year old. Our friends have grown kids (early 20s). Would...
Answer from checkpointcheryl
Dec 2018 |
I think it will be tough. The rooms are not cramped, but everything about them is bento-box small and I don't see them working for...
Read more

Reviews that mention rooms

Write a review
Ken Ip wrote a review Mar 2020
Singapore, Singapore78 contributions9 helpful votes
This is a great hotel for business or leisure. The room is big and service is excellent. Hotel is next to Roppongi Hills shopping mall. Although there is a mall entrance to the hotel, it is a long walk and not so obvious. Subway is conveniently close to the hotel so it is easy to explore Tokyo. Price is not cheap but this is a good choice
Read more
Read less
Date of stay: April 2019
Value
Service
Sleep Quality
Review collected in partnership with ASUS 12 W8 IE Bookmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded 30 Mar 2020
Dear Ken_Ip_in_SG, Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing Grand Hyatt for your stay in Tokyo and for taking the time to share your wonderful comments. We are glad that you benefited from our convenient location to the subway and proximity to Roppongi Hills where you discover new attractions every time you visit. Also, we are pleased to know that you enjoyed our quality of service. Your feedback definitely encourages us, and we will keep working to further improve our service and facilities to better serve you during your next stay. We look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kiweee2013 wrote a review Feb 2020
San Francisco, California, United States9 contributions2 helpful votes
The Grand Hyatt is located in Mori Building, directly accessible for Hibiya and Oedo subway lines and the airport limo bus. The rooms are spacious, great amenities, and staff incredibly hospitable as expected for the class of hotel.

My personal favorite is the luxurious bathroom, modern Japanese with a deep tub that fills so quickly (with bath salts!) and rainforest shower in the bath room, and separate high end Toto toilet. Super high pressure water.

If you look enough ahead of time, rooms may be available at lower rates and even better value.

Beds may be a little hard for some, though still some of the most comfortable and best night sleep of Japanese hotels.
Read more
Read less
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded 26 Feb 2020
Dear kiweee2013, Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing us for your stay in Tokyo, and for taking the time to share your wonderful comments. We are happy to learn that you were satisfied with the overall experience and how you benefited from our convenient location to the subway and Roppongi Hills. Also, we would like to thank you for sharing your positive comment regarding our bathrooms and room amenities. We will share your feedback with our team and keep working to improve our services and facilities even further to better serve you on your next stay. Once again, it was our honor to welcome you at Grand Hyatt Tokyo during your last stay, and we look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rick W wrote a review Feb 2020
Anaheim, California3 contributions5 helpful votes
Located right in Roppongi Hills, which is a local community for English speaking foreigners, this has great access to many Western facilities (i.e. Hard Rock Cafe, Shake Shack, premium Shopping Center) and many others. This hotel is top quality in everything, including the room; not just the lobby. And get ready to get spoiled with their premium bidets.
Read more
Read less
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Derek wrote a review Feb 2020
Minneapolis, Minnesota118 contributions14 helpful votes
+1
Highly recommend this property to anyone traveling to Tokyo for business or pleasure.

This was my first time staying in Roppongi. I found the hotel’s location and nearby restaurants to be easily accessible and plentiful.

The hotel rooms are equipped with Handy mobile phones (pocket wifi) and Nespresso machines.

The hotel staff is incredibly kind, patient and provided outstanding service during my stay. I accidentally booked duplicate rooms and the Front Desk Manager quickly corrected the situation and provided solutions. I even received a follow-up email, post departure, as the staff wanted to ensure I was satisfied.

Tips:
- Book a room with a view (Tokyo Tower)
- Schedule time to visit the Club Lounge (superb items for breakfast and cocktail hour) - with the extra $

Nearby:
Sushi @ Sushi Zo or Sushizanmai
Drinks @ Library Bar
Read more
Read less
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded 24 Feb 2020
Dear derekhook1 Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing Grand Hyatt for your stay in Tokyo and for taking the time to share your wonderful comments. We are happy to learn that you were pleased with our facilities, the level of service, room amenities and our convenient location. Our hotel aims to be a dynamic lifestyle destination, providing a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you very much for also sharing your compliments regarding our Front Desk team. Your inspiring words will definitely be shared with them, as they will motivate them to improve their services even further. Once again, it was our honor to welcome you to Grand Hyatt Tokyo during your last stay, and we look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
louisachung526 wrote a review Feb 2020
Hong Kong, China17 contributions49 helpful votes
This is our 8th stay at Grand Hyatt Tokyo within 3 years & we considered ourselves as their regular guest. We like the location as it’s close to a lot of the fine dining restaurants & their concierge team always look after our restaurant reservations. They have the best concierge team in Japan!
Always appreciate their high tech Toto toilet seat & the soft water absorbing towel. Good news is they finally upgraded their room key access to the touch card entrance which quite a lot of 5 stars hotels has already been doing that. There are still areas of improvement especially guest services area though.
Read more
Read less
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded 24 Feb 2020
Dear louisay510 Warm greetings from Grand Hyatt Tokyo. Thank you for your continued patronage and for taking the time to share your wonderful comments. We are happy to know that you had a pleasant stay with us and were impressed by the service, in particular by our concierge. Your inspiring words will definitely be shared with the concierge team as they will motivate them to improve their services even further. Thank you very much for also sharing your positive comments regarding our improvement of the security system. We will keep working to improve our services and facilities even further to better serve you in the future. Once again, it was our honor to welcome you to Grand Hyatt Tokyo during your last stay, and we look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Previous

Questions & answers about the rooms

Answer from checkpointcheryl
Dec 2018 |
I think it will be tough. The rooms are not cramped, but everything about them is bento-box small and I don't see them working for four people...
2 votes
Show all answers
Jill09 asked a question Jul 2017
Los Angeles, California92 contributions74 helpful votes
Does the hotel allow rollaway beds in a king room for a child?
Answer from MoShoEli
Jul 2017 |
Yes they do.
1 vote
Show all answers
Answer from LoloChanel808
Feb 2016 |
Hi There. I am a Platinum member as well and I was not able to book using points. However, my reservation was during New Years which is their busiest time of year so that was probably why. I would call to inquire. If you book here using cash or points you will not be disappointed:)
1 vote
Show all answers
Dec 2015 |
Dear Guest, Warm greetings from Grand Hyatt Tokyo. Thank you for your comment. To explain our hotel’s maximum occupancy, please kindly refer to the following: Grand Room Twin - 42 sqm Maximum Occupancy : 4 Maximum Adult : 2 Maximum Child : 2 (Under 12 years old) *We cannot set an extra bed in this room type. The room is available either in a King or two Twin beds, and children under 12 years old are asked to sleep on the beds available in the guestroom. Should you require more sleeping space, we recommend that you stay in a Grand Deluxe Room Twin which can be set with one extra bed. Grand Deluxe Twin Maximum Occupancy : 4 (For example, 2 adults and 2 children who are under 12 yrs old) Maximum Adult : 3 (If there are 3 adults, then 1 additional child may stay together, totaling 4 guests in the room) Maximum Child : 3 (Under 12 years old) (If there are 3 children, then 1 additional adult may stay together, totaling 4 guests in the room) Please call for any other inquiries regarding accommodations to Grand Hyatt Tokyo’s Room Reservations at phone number: +81 3 4333 8800. Thank you very much. With best regards, Marketing Communications Grand Hyatt Tokyo
1 vote
Show all answers
PreviousNext
12