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All You Need to Know About the Rooms
at Holiday Inn Express Hotel & Suites Cuernavaca

Room/Suite (40)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... visiting Cuernavaca we came back to a nice and very clean room. Beds were great. Our daughters enjoyed the pool and...
... was very helpful, and they helped me with my children. The room was very clean, and it had all the amenities. The bed, and...
... stopover from a couple nights camping in nearby mountains. Room: Large & spacious size, very clean, one of the most...

Reviews that mention rooms

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After a drive from Mexico city getting to Cuernavaca was a nice change. We arrived in the morning to a clean and nice lobby. Staff were helpful in storing our luggage since they didn't have any rooms ready. Gardens are beautiful and well cared for. After spending the day visiting Cuernavaca we came back to a nice and very clean room. Beds were great. Our daughters enjoyed the pool and snacks from the restaurant. Breakfast was excellent.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Donaciano H, General Manager at Holiday Inn Express Hotel & Suites Cuernavaca
Responded 3 Jul 2018
Apreciable cliente: Sirva el presente para enviarle un cordial saludo ocasión que aprovecho para agradecer a usted su evaluación a nuestro servicio; sus opiniones y comentarios son vitales para nosotros pues nos permiten identificar áreas de oportunidad que debemos siempre tener presentes así como también tener información de la satisfacción de nuestros clientes y amigos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
We had a last minute reservation. The staff was very helpful, and they helped me with my children. The room was very clean, and it had all the amenities. The bed, and pillows were very comfortable. The breakfast was good too (included). I would definitely recommend this hotel!
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Date of stay: August 2017Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Donaciano H, General Manager at Holiday Inn Express Hotel & Suites Cuernavaca
Responded 27 Nov 2017
Dear Guest: Thank you for all your comments about to service and installation, apreciate your opinion Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A virtually brand new hotel, ultra comfortable, clean & has everything you need for a night, week or business trip. Stayed 2 nights as a stopover from a couple nights camping in nearby mountains.

Room:
Large & spacious size, very clean, one of the most comfortable bed & pillows ever! Large windows, work desk, cable TV, Wifi. 2 large queen size beds.

Bathroom:
Fantastic, extra large shower, hot water, strong pressure, large mirror & excellent amenities gratis!

Location:
Is in kind of in “no- mans land” about 10 mins drive out of the main town (free shuttle). But has enough restaurants, small local bars, local eateries all around. More of a business hotel for travelling sales reps or a stopover night for road trippers.

Wifi:
Excellent

Staff:
Lovely, warm, welcoming & spoke english. We found them very helpful & professional.

Breakfast:
Good breakfast with mix of hot foods, eggs, sausage, chicken, beans, toast. Also offer fruits, muffins, cookies, cereal & fresh juices.

Other stuff:
Swimming pool & outdoor area. Large open deck area on 2nd floor- lay down sun chairs & tables. Free secure parking. Gym.Free shuttle bus into downtown or bus stations.
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Date of stay: December 2016Trip type: Travelled as a couple
Room Tip: Level 2 has a large outdoor area (good for smokers), all rooms seem to overlook pool area.
Rooms
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Donaciano H, General Manager at Holiday Inn Express Hotel & Suites Cuernavaca
Responded 16 Mar 2017
Dear Guest: Thank you for choosing your experience and opinion about to Holiday Inn Express Cuernavaca; always are pleasure attendent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Since the chek-in I noticed the kind of Hotel I was about to stay. The place is quite clean and well maintained. Assigned room was spacious and clean also. Beds comfortable and nice pillows (actually they have soft and strong ones). Pool is just beautiful with pretty nice garden. My children just loved it. I for surte will return to this lovely place.
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Date of stay: January 2017Trip type: Travelled with family
Room Tip: Rooms with a pool view.
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Donaciano H, General Manager at Holiday Inn Express Hotel & Suites Cuernavaca
Responded 21 Jan 2017
Dear Guest Thank you for your coments about to service and hotel installations Thank you for your visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
we (family of 2 adults + 2 children) spent 1 day at this hotel in the weekend however we tasted all good thing they can offer.
Hotel: new, clean and well maintained. Staff was friendly
Room: large, clean and with no noise at all.
Breakfast: good quality and choice of food
Check-in/out: fast, clear and helpful
Parking: with sufficient spaces and it appears safe
Pool area and garden: in my opinion was enough well maintained and with stuff for children plays.
Wifi worked well all around
The hotel is located at 5-10 mins from city center.
Sure is a solution I can recommend
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Date of stay: August 2016Trip type: Travelled with family
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Donaciano H, General Manager at Holiday Inn Express Hotel & Suites Cuernavaca
Responded 15 Sep 2016
Dear Guest: Thank you for your comments about to service and quality installations. Regards General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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