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All You Need to Know About the Rooms
at Hampton Inn & Suites by Hilton Lethbridge

Room/Suite (66)
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Guests1 room, 2 adults, 0 children
Hampton.com
US$74
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Free cancellation until 04/10/20
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US$74
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Free cancellation until 02/10/20
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US$74
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
Beautiful room, hot Breakfast, excellent service reps! This Hilton property is an great example of Hilton success. Nothing bad...
We entered our room and immediately noticed it was dusty. Called down to the front desk and booked the housekeeping staff to...
... said she would call the manager to see if he would comp our room for the night. She said he would call our room that same...
Most popular question about the rooms
Do you have jacuzzi suites
Answer from Guest Relations M
Dec 2016 |
Yes we have king whirlpool spa room

Reviews that mention rooms

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Tim T. wrote a review Aug 2020
Lacombe, Canada8 contributions
Beautiful room, hot Breakfast, excellent service reps! This Hilton property is an great example of Hilton success. Nothing bad to say and have to reach out to Belinda for her great service. Well done!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Guest Relations Manager, General Manager at Hampton Inn & Suites by Hilton Lethbridge
Responded 5 Aug 2020
Dear Keikiboy Thank you for your review about your recent about your recent stay in a "Desert Oasis". Thank you for your flattering comments and nothing bad to say. We will also let Belinda know about your kind words. Cant wait to see you return again. Craig Usher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amy P wrote a review Jul 2020
Edson, Alberta, Canada45 contributions9 helpful votes
We entered our room and immediately noticed it was dusty. Called down to the front desk and booked the housekeeping staff to clean it in the morning. Once they cleaned - the bathroom fixtures and shelving were still dusty! Plus, microwave popcorn was included in the room but was expired. Friendly and attentive staff but no, we won’t be staying here again. Breakfast only had 2 fresh fruit choices - bananas and mandarins.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Hampton Inn & Suites by Hilton Lethbridge
Responded 19 Jul 2020
Dear Amy P Cleanliness and comfort of our guests is our number 1 priority and we thank you for your review. Your have provided us many teachable moments to educate our staff even more. We apologize for the issues and rest assured it will not happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beachy02 wrote a review Jul 2020
8 contributions
+1
I had a horrible experience here. We walked into our hotel bathroom immediately after checking in and noticed substantial hair all over the floor of our bathroom. The bathroom looked like it had never been cleaned. Because of COVID, I wiped everything in the hotel down with Lysol disinfectant wipes. When I got to the bathroom floor, there was so much hair (see first pic) we decided to tell the front desk. The front desk told us someone would come up and clean the floor while we were out grabbing supper. When we got back, we checked the floor and all the hair was just swept to the side (see additional pictures). We went back down to the front desk to tell the front desk person (who was very helpful) that the floors were not cleaned and we showed her our pictures. She was disgusted and said she would call the manager to see if he would comp our room for the night. She said he would call our room that same evening. He never called. We went back up to the room with gloves and cleaned the floor ourselves (see video). While cleaning we found a live worm in the bathroom (see video).

This all happened on a Saturday night. Monday had come and gone without any call from the hotel manager so my boyfriend sent him an email outlining our experience, and attached the pictures. What did we get for all this?? A $23 discount off the room. I was down on my hands and knees picking up hair an live worms for $23.

Additionally, the breakfast area was packed, no social distancing and no people wearing masks.

I do not recommend this place at all.
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Date of stay: July 2020
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Hampton Inn & Suites by Hilton Lethbridge
Responded 15 Jul 2020
Dear Beachy021 Thank you for your review and we appreciate your feedback. Cleanliness and hygiene is our top priority and we sincerely apologize for falling short of your expectations. When the issue first arose, we offered to move you to another room (along with a complimentary upgrade) but you declined. Furthermore, I find it highly concerning that you chose to stay in that room based on what you are claiming here. I called and left you a voicemail upon my return to work on Monday and received an email from your boyfriend the following day. I talked to him over the phone and provided you with a discount as requested. There seems to be a discrepancy between your response and my communication with your boyfriend. Once again, please accept our sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tttl565 wrote a review Feb 2020
Calgary, Canada13 contributions1 helpful vote
This was a fantastic place to stay. Every single person I was in contact with were so friendly and helpful. They went out of their way to make sure we had everything we needed.
Both the exterior, and interior was very clean and tidy. The room was spotless with a great walk in shower. The bed was very comfortable, they supplied both firm and soft pillows. We will definitely stay here again.
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Date of stay: February 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CraigU124, Public Relations Manager at Hampton Inn & Suites by Hilton Lethbridge
Responded 25 Feb 2020
Dear tttl565 Thank you for your amazing review of your recent stay with us we are thrilled your stay was "FANTASTIC." We have passed your kind words back to our team. Thank you for staying at the Hampton Inn & Suites Lethbridge and we hope you choose to create more memories with us whenever your travels bring you back to Lethbridge. Please reach out to us how we can be of service to you for more future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OnAir44720816068 wrote a review Feb 2020
1 contribution
Met our expectations of this brand. Always clean and comfortable. Very good selection for breakfast. In room jacuzzi tub and separate shower was perfect. Bed extremely comfortable. Would happily book at any Hampton Inn again
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Date of stay: February 2020
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CraigU124, Public Relations Manager at Hampton Inn & Suites by Hilton Lethbridge
Responded 25 Feb 2020
Dear OnAir44720816068 Thank you for your review and we are thrilled to have "met your expectations of our brand as always clean and comfortable." From our full hot buffet breakfast in our newly renovated serving area. Thank you for staying at the Hampton Inn & Suites Lethbridge and we hope you choose to create more memories with us whenever your travels bring you back to Lethbridge. Please reach out to us how we can be of service to you for more future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Kelly H asked a question Jul 2016
Do you have jacuzzi suites
Answer from Guest Relations M
Dec 2016 |
Yes we have king whirlpool spa room
0 votes
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