The Hostel was advertised as having curtains in the rooms however mine did not work neither did my lamp or the air conditioning. I had a mixed room and assumed like every other hostel it would be boys and girls, however, here I was the only girl with some nights up to seven other boys in the room. This was very uncomfortable especially after an incident that occurred with myself and one of the other guest in my room. Girls book an all girls room if you want to feel safe. I don’t feel as the hostel thought about who they were putting together in the rooms eg old men and young girls. I felt very unsafe most nights. The showers are unpredictable sometimes extremely hot or ice cold. The lights barely worked in the rooms and some of the toilets were pitch black. There was no area to get changed in the bathroom so you’d have to change in the shower which was not pleasant.
The main upside is the location. It is in the centre of Malaga and close to shops, restaurants and bars.
No air cond, dirty, dark!
We booked an air cond double room, the air cond did not work and the room has NO WINDOW! We spoke to the receptionist but he couldn't change us to a different room, it was 12am and no way we can find another hotel this late so we suffered in a hot unventilated room in a hot summer night! Not only this but 1 of out 2 bathrooms had no light, ladies rubbish bin was full, hand washing area was so dark! We complained to the front desk the next morning and request full refund, they did not refund because we had stayed overnight.
Bad customer service and facilities, DO NOT RECOMMEND TO ANYONE!
I would like to report feel hostel at Malaga gave me a terrible experience. We paid for air conditioning room for 4 nights. The air conditioning didn’t work. We requested to fix the air conditioning ASAP. However they didn’t fix and not able to change to other room or refund to us. Me and my travel partner were slept in a 33 c room with a tiny window open. This is not fair For us to not get what we paid for.
Perfect location for amenities as its bang in the middle of a busy shopping area with restaurants and shops. Facilities were clean and adequate. Cheap and cheerful. Staff helpful. But the beds are awful! Too many crammed into the rooms. Top bunks impossible to get into or out of. And due to location and lack of rules, the music and noise goes on until the early hours. Plus the air con doesn't work (room 2). Also because you store your stuff in boxes under the beds, there is no room to organise your stuff and everyone gets in everyone's way doing it. There is no privacy at all.
If you're after a 1 or 2 nighter in a hostel that's cheap and close to everything then this is for you. If you value your sleep and privacy then spend a bit more and find a hotel!
Right in heart of old town. Historic building. Good wifi. Clean. Comfortable. Especially clean bedding. Lock cabinet. (Room 9 broken) Power and light at bed. Usual cocopops if u want to pay extra.