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All You Need to Know About the Rooms
at Hotel Metropolis - Chateaux & Hotels Collection

Room/Suite (248)
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Guests1 room, 2 adults, 0 children
US$201
US$143
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SAVE US$58
Free cancellation until 09/10/20
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US$201
US$143
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SAVE US$58
Free cancellation until 09/10/20
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Room review highlights
... are not friendly and service was bad. No onze answers the room phone From the reception and no towels in the room. The...
... AC is not up to the standard in the US. Could not get the room cool. It didn't help that the system was totally off while...
We booked the suite and it was a really lovely room - hot tub was great! Always cleaned to a high level when we were out on...

Reviews that mention rooms

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Clarisse D wrote a review Aug 2020
1 contribution
To start, the greeting was horrible. The receptionists are not friendly and service was bad. No onze answers the room phone From the reception and no towels in the room.
The room was not 4 stars, the bed was very hard, the shower and shower door were in bad shape.
When checking out there was NO ONE in the hôtel, we bad to wait 30 mins and almost missed our flight.
The only good thing about the hotel was the « Small personnel »
Very disapointing...
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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TDury wrote a review Mar 2020
Spring Hill, Florida151 contributions55 helpful votes
Checked in during the heat of August! The AC is not up to the standard in the US. Could not get the room cool. It didn't help that the system was totally off while we were gone (economy mode). Made sleeping very tough! Toilet paper was extremely thin! A pleasant point was a desk clerk, Lorena. She was very helpful.
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Date of stay: August 2019
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Claire G wrote a review Jan 2020
2 contributions
We booked the suite and it was a really lovely room - hot tub was great! Always cleaned to a high level when we were out on our travels. Great breakfast, really friendly staff. Small error with paying for the room but the staff quickly rectified the issue and also provided us a with a free mini bar for our troubles. Highly recommend
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Maria P wrote a review Jan 2020
Athens, Greece17 contributions1 helpful vote
Although a little farther from the city centre, the distance is easy to walk if you like walking. Otherwise the metro station is very close. A nice hotel to stay, quiet and clean. The breakfast was ok, not a wide variety, but still good. The receptionist was not very friendly and the reception room very very small, the room was a bit small and very hot. Also, a bit expensive.
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Date of stay: March 2019
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ola wrote a review Nov 2019
2 contributions
Avoid! Breakfast was poor. Hotel is at best equivalent of mediocre 3 star UK hotel. Reception staff extremely unhelpful.
Checked into a room with no windows other than an unreachable velux window on the ceiling 10 feet above which automatically closed at night leaving the room with no ventilation. Requested to change rooms. Refused despite rooms still being available online and several other empty rooms on our corridor. Reception refused us to speak to hotel manager. Overall an awful experience on otherwise great visit to Rome.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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