Located in a short walking distance to the main attractions in Palermo, 15 minutes on foot to Central train station. Lot of restaurants and bars in the neighborhood. The room was very cozy and comfortable, cleaned every day. Very helpful and friendly staff. Breakfast in a small restaurant opposite the accommodation. Highly recommended.
+ nice location
+ renovated room
- broken bidet (bathroom)
- blocked sink
- humid room
- non-caring staff
- staff does not speak english
- very bad communication, kidding their customers
The bidet pipe got deattached while the cleaning lady was preparing the room and the technical guy never came as planned. The manager didn't care of this and ignored the problem.
The cleaning lady and manager kidded us and we had to leave as the bathroom was ot useable (see picture)
I would say this place needs a plumber and a good management!
Keep in mind they don't speak english, even we spoke in Italian, it didn't change anything.
We were lucky to b able to checkin earlier than specified and were surprised that we were given free parking and breakfast that was not specified when booking made. Room was a great size and bathroom huge, clean and modern. Close to bars and restaurants and would definitely recommend.
Stayed here for two nights. The location is really fine, close to the main attractions, 15 minutes on foot, close to good restaurants and bus stations. We were nicely welcomed. The room and bathroom were spacious, really clean, comfy bed, but some extra pillows would have been nice. Our room was facing a square, which was a bit noisy, although closing the windows really helped. Breakfast is served at a nearby cafe and is really good! What I didn't really like was the fact that our room was skipped during the morning clean-up although the cleaning lady told us twice, before and after breakfast, that she will clean our room. I do not mind that the bed was not made or that the towels were not folded up, but not having our room cleaned up led to running out of toilet paper and I think we can all agree that this is rather unpleasant. Also there is no 24 hour reception to simply tell someone this fact... This was a bit awkward in my opinion. On the second morning I also noticed during my shower that the water was no longer draining. I called to inform about this and they send over the cleaning lady to check and help out, but a plumper was actually needed as all the water from the drainage system was starting to come back up the shower drain... I hope they fixed this issue. But this inconvenient led to my husband not being able to shower anymore. Overall the rooms are really nice and as long as the plumbing was fixed, I do not see any reason to not choose Kala Rooms.
The room was big, clean, new and morden.
The bed was really comfortable.
The shower was also good and the bathroom was big!
Nice balcony to see the outside.
It is not near the palace that took about 30 mins walk, but I still think it was a good place to stay as the surrounding was nice and many restaurants.
I saw comments about noisy of the bar on the ground. For me, it is not a problem since once we closed the door, the sound was less. And we live in a city so some little sound is acceptable for us.
The host was very nice and was flexible on the check out time.
The breakfast was at the nearby cafe that had many options!
Will also stay here for next time visit!