Week end of July 20th. AC issue poorly executed by lady at desk. Rude and not able to take feedback when we mentioned AC was not working. She denied it and finally said that "reparateur" will come Saturday, but he is not happy to come on weekend. She even told to leave if we did not like it. "Seulement les canadiens et americains se plaingent" No fan offered when requested. No apologies. Poor to cursory service. Room small. bathroom tiny and shower with mold. We wrote 2 notes to owner and never received a response. "This is French hospitality !!" and I was born and raised in France.
When we arrived our room was hot. We called the front desk and the lady told us it was working. No one bothered to come check. Room number 11 was an oven the entire night. No elevator either. We had to carry heavy luggage up 2 flights of stairs.
We stayed here for two nights whilst visiting Monaco purely because of the price and we were pleasantly surprised.
The room was pleasant and bed comfortable and had AC.
The location was perfect and within walking distance from the harbour.
The only down fall was the lack of a lift and we had to walk up three flights or stairs with our large suitcases but on arrival the receptionist helped with one of our bags which we appreciated.
i have stayed many times at this hotel, one night or a week, and it has always been a pleasure.
the location is perfect, under the palace, very near the train station and buses.
the rooms are fine, some with balcony, TV and free wifi- the bathroom is indeed a bit small, but in this kind of old buildings there is no choice. Any way it is clean and big enough for a bath room. 4 floors but no elevator.It can be an issue for those carrying heavy suitecases otherwise it is fine-
Breakfast is nice and quite big if you want, staff is mostly polite and helpful.
you can also leave your bags behind after you've checked out in the morning.
for many years now, this has been my little hotel in Monaco and i love it
The hotel is in a good spot, quiet but within easy reach of the port and other attractions.
There are a lot of restaurants within a short stroll, we ate in the market which was good people watching and very reasonable.
The hotel can supply a map and speak good English.
The room is small to mid size, but the bed was very comfortable. The bathroom is tiny, but clean and the shower was great.
Happy to recommend to people who don't want to blow the budget while in Monaco.