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All You Need to Know About the Rooms
at Citybox Oslo

Room/Suite (386)
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Room review highlights
... dark, just a few minutes walking time from the train. My room was bright and well equiped with a really nice private...
Comfy and clean rooms, spotless actually. Had a room with a private bathroom. Breakfast is rich, offers different kinds of food....
... experience. The hotel is modern. However, when we got to our room there was a bad smell coming from we don't know where. On...
Most popular question about the rooms
Is there anyone ever stay in room type “small double room” ( 11 sq.m.) Is it too small for 2 persons?
Answer from scudlover
May 2019 |
Have stayed in double and twin rooms in both Bergen and Oslo and perfectly okay. In actual fact, we were comfortably able to add ...
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Reviews that mention rooms

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kay186370 wrote a review Aug 2020
Reykjavik, Iceland124 contributions55 helpful votes
Close to Sentral Stasjon this place was easy to find even though I arrived in the dark, just a few minutes walking time from the train. My room was bright and well equiped with a really nice private bathroom (shower). Everything was spotless throughout the place. It is hard to imagine a better location although it was still quiet at night. Comfy bed, good wifi connection and wide windows. Single rooms are not always the best but this was really good. Useful lifts to all levels so it was great to be on level 7.

My only slight criticism was the kitchen. There was a fridge, freezer, kettle and microwave for communal use, and a lovely eating area. No cooker but I only planned on prepping breakfast or a simple salad. However, there were only plastic knives and forks, disposable cups and paper plates. Cutting up peppers and cucumber for breakfast and making a packed lunch with a disposable knife that kept breaking was not an easy exercise. I obviously don't know if the disposables were due to COVID-19. Otherwise all was good, and if you brought in a takeaway you had a lovely area to sit and eat it. There were lots of pot plants which gave an open airy feel and wide screen TV as well as books and information about amenities.

All in all Citybox was a really great find - a budget place in a very expensive city. Reception wasn't manned 24/7 but you could press a button to speak to a human at any time.
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Date of stay: August 2020
Room Tip: I was very happy with my single room on level 7, everyone I spoke to was happy with their room...
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Tina Christel Selseth, General Manager at Citybox Oslo
Responded 4 weeks ago
Hi kay186370 ! Wow! Thanks for an amazing review of our hotel! Flattered to read your kind words. Always fun to receive feedback from guests that seems to understand our concept. We do our best to offer a simple and modern solution at what we consider to be a fair rate, and we are glad to see that you felt we offered just that! :) Thanks again for a fantastic recommendation, and we do hope to see you again! Best wishes, Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eliza_pr wrote a review Aug 2020
Ljubljana, Slovenia26 contributions8 helpful votes
Comfy and clean rooms, spotless actually. Had a room with a private bathroom. Breakfast is rich, offers different kinds of food. The loction is central, Oslo's soght are within walking distance. Recommeded.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Tina Christel Selseth, General Manager at Citybox Oslo
Responded 4 weeks ago
Hi Eliza_pr Wow! Thanks for an amazing review of our hotel! Flattered to read your kind words. Always fun to receive feedback from guests that seems to understand our concept. We do our best to offer a simple and modern solution at what we consider to be a fair rate, and we are glad to see that you felt we offered just that! :) Thanks again for a fantastic recommendation, and we do hope to see you again! Best wishes, Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guidzi wrote a review Aug 2020
Rio de Janeiro, Rio de Janeiro, Brazil182 contributions62 helpful votes
It was the first time we made the checking and checkout ourselves. It was a good experience. The hotel is modern. However, when we got to our room there was a bad smell coming from we don't know where. On top of that there was no shampoo nor shower gel in the bathroom. Very disappointing. As the hotel shape is circular, the view we had was the inside of the building which is not a nice view and we didn't have much sun coming through our window even though it was very sunny outside. The staff is kind and helpful. The lounge is big and comfortable. There is a big fridge in the lounge so you can put your fresh food inside. There is also a ping pong table and a table football but we didn't play because we were too busy exploring the city, some museums and resting. Towels are provided and if after using them they are still wet, you can ask for some dry ones at the reception for free. The hotel is perfectly well located near the train station. I should put 5 points but because of the bad smell in our room and the lack of shampoo and shower gel i put 4 point. Though I strongly recommend this place because it's a very very good one!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Tina Christel Selseth, General Manager at Citybox Oslo
Responded 4 weeks ago
Hi Guidzi! Wow! Thanks for an kind review of our hotel! Flattered to read your kind words. Always fun to receive feedback from guests that seems to understand our concept. We do our best to offer a simple and modern solution at what we consider to be a fair rate, and we are glad to see that you felt we offered just that! :) About the soap, and smell: Noted and thanks for the 4 stars that keeps us pushing for the 5 point experience! Thanks again for a fantastic recommendation, and we do hope to see you again! Best wishes, Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
EastOfTheSun wrote a review Mar 2020
81 contributions30 helpful votes
Firstly the hotel is in a great location. Central to the city centre, shopping areas, Eateries, Train/Bus station, Harbour and The fantastic Akerhus Fortress Everything is within a short walking distance.

One other plus point is that the beds are very comfortable

And that’s where the positives ends,

Firstly the staff are atrocious. It’s a self check in hotel which only accepted credit debit cards so if you want to pay by cash you have to ring the bell to get hold of a member of staff. The check in staff had zero personality and were absolutely clueless. They had trouble understanding we had a booking but finally got through after a few minutes, after two nights and late at night my wife and I tried to go to sleep due to getting an early flight when a member of staff knocked on our door informing us that there was no booking in our name and needed proof. We had a receipt for the money we paid when we arrived and proof of our booking. He took a picture of said booking and didn’t even apologise for inconveniencing us The staff we encountered on our stay were like deer in the headlights. I really don’t know how they manage to keep hold of their jobs if this is what goes on in the hotel.

Moving on now onto the room we booked a standard double. What we were given was a small room very small . The view was of the courtyard where boarded up windows, chicken wire etc was the order of the day. There was not enough room to place a case anywhere as you would simply walk into it. The quilt covers had black marks on them and the bathroom was also tiny if you got up in the middle of the night to go to the toilet you would walk into the shower door, the toilet was lodged next to the shower to make for an extra cramped experience. Even the hairdryer was chained to the wall so no one walked off with it. So you had a about 2 inches to dry your hair where you end up in worse shape than the elephant man whilst using it

Another point of the Hovel. I mean hotel was that the room was stiflingly hot and the window would not open to alleviate said heat. The hotel is basic fair enough. With no tv or kettle in room etc there is a small kitchen on the lower ground of the hotel where you can store food in the fridge and buy a cup of coffee for 20 krone This hotel gives nothing away It just seems really soulless and there is no attention to the traveller as echoed by other travellers it seems like a Low budget hostel.

We won’t be staying here again. Whilst it did not spoil our wonderful trip to Oslo we feel that the hotel needs a personal touch and some facilities for the traveller.

There are no breakfast facilities there is an adjoining Cafe Rent Mel Not a great deal of selection to be honest. Croissants were lovely though 2 croissants and a tea and coffee will set you back around 140 krone. Around £13
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Tina Christel Selseth, General Manager at Citybox Oslo
Responded 8 Jun 2020
Hi EastOfTheSun! Thank you for your feedback on our hotel! We're really sad to hear that you did not like our hotel. We can understand that our concept is not for everyone, but most of our guests like our hotel and feel we offer good value for money. Anyway, glad to read that you at least enjoyed your visit to our lovely city! Best wishes, Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beach_li2ard wrote a review Mar 2020
Belper, United Kingdom145 contributions31 helpful votes
Very please we booked this hotel, originally booked a more expensive hotel but changed it to here after realising how much spending money we would need to really enjoy Olso and Svalbard. Really please we changed as this hotel was half the price but still very comfortable and clean. Yes the room is small but we knew this was the case and it really wasn't a problem. Location was perfect, so near to central station.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Tina Christel Selseth, General Manager at Citybox Oslo
Responded 8 Jun 2020
Hi Beach_li2ard! Wow! Thanks for an amazing review of our hotel! We do our best to offer a simple and modern solution at what we consider to be fair rate, so nothing pleases us more than when our guests echo our mantra of "value for money"! Thanks again for your fantastic recommendation, and we do hope to see you again! Best wishes, Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from scudlover
May 2019 |
Have stayed in double and twin rooms in both Bergen and Oslo and perfectly okay. In actual fact, we were comfortably able to add another bed accommodating 3 adults when my son decided he wanted to come stay with my daughter and I instead of going home to his apartment. We would have had no problems in Oslo to add another bed. Highly recommend City Box.
1 vote
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Answer from Tina Christel S
May 2018 |
Hi VagabondSavant, To what kind of chemicals to you have allergies? We do use cleaning products in all our rooms, but they are not very strong. Regarding hair dryer, we lend them out from our host office which is open 24/7. Best wishes, Citybox Oslo
0 votes
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Answer from Radu O
Feb 2016 |
Noone here can answer you reliably. You should call the hotel directly for this. I know they are geared towards plastic, have no idea about cash. There is someone there to assist you all the time, but, from my experience, at night, the guy is pretty busy with the arriving travelers. I have a very positive impression on this hotel.
3 votes
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Firdausrahmat asked a question Nov 2015
Singapore1 contribution
Hello, does the small single room has a bathroom in it?
Answer from OsloCitybox
Nov 2015 |
Hi! All of our rooms have a private bathroom! :) Best wishes, Citybox Oslo
1 vote
Swishyskirt asked a question Feb 2015
New York21 contributions10 helpful votes
Hi! Does your hotel offer a security safe for valuables in the hotel room? Thanks!
Answer from OsloCitybox
Feb 2015 |
Hi Swishyskirt! Unfortunately we do not offer this service. There are however lockers at the central station that you can use. We do have a luggage room, but other guest have access to the room (locked room), so we do not recommend leaving valuables. Best wishes, Citybox Oslo
0 votes
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