Close to Sentral Stasjon this place was easy to find even though I arrived in the dark, just a few minutes walking time from the train. My room was bright and well equiped with a really nice private bathroom (shower). Everything was spotless throughout the place. It is hard to imagine a better location although it was still quiet at night. Comfy bed, good wifi connection and wide windows. Single rooms are not always the best but this was really good. Useful lifts to all levels so it was great to be on level 7.
My only slight criticism was the kitchen. There was a fridge, freezer, kettle and microwave for communal use, and a lovely eating area. No cooker but I only planned on prepping breakfast or a simple salad. However, there were only plastic knives and forks, disposable cups and paper plates. Cutting up peppers and cucumber for breakfast and making a packed lunch with a disposable knife that kept breaking was not an easy exercise. I obviously don't know if the disposables were due to COVID-19. Otherwise all was good, and if you brought in a takeaway you had a lovely area to sit and eat it. There were lots of pot plants which gave an open airy feel and wide screen TV as well as books and information about amenities.
All in all Citybox was a really great find - a budget place in a very expensive city. Reception wasn't manned 24/7 but you could press a button to speak to a human at any time.
Comfy and clean rooms, spotless actually. Had a room with a private bathroom. Breakfast is rich, offers different kinds of food. The loction is central, Oslo's soght are within walking distance. Recommeded.
It was the first time we made the checking and checkout ourselves. It was a good experience. The hotel is modern. However, when we got to our room there was a bad smell coming from we don't know where. On top of that there was no shampoo nor shower gel in the bathroom. Very disappointing. As the hotel shape is circular, the view we had was the inside of the building which is not a nice view and we didn't have much sun coming through our window even though it was very sunny outside. The staff is kind and helpful. The lounge is big and comfortable. There is a big fridge in the lounge so you can put your fresh food inside. There is also a ping pong table and a table football but we didn't play because we were too busy exploring the city, some museums and resting. Towels are provided and if after using them they are still wet, you can ask for some dry ones at the reception for free. The hotel is perfectly well located near the train station. I should put 5 points but because of the bad smell in our room and the lack of shampoo and shower gel i put 4 point. Though I strongly recommend this place because it's a very very good one!
Firstly the hotel is in a great location. Central to the city centre, shopping areas, Eateries, Train/Bus station, Harbour and The fantastic Akerhus Fortress Everything is within a short walking distance.
One other plus point is that the beds are very comfortable
And that’s where the positives ends,
Firstly the staff are atrocious. It’s a self check in hotel which only accepted credit debit cards so if you want to pay by cash you have to ring the bell to get hold of a member of staff. The check in staff had zero personality and were absolutely clueless. They had trouble understanding we had a booking but finally got through after a few minutes, after two nights and late at night my wife and I tried to go to sleep due to getting an early flight when a member of staff knocked on our door informing us that there was no booking in our name and needed proof. We had a receipt for the money we paid when we arrived and proof of our booking. He took a picture of said booking and didn’t even apologise for inconveniencing us The staff we encountered on our stay were like deer in the headlights. I really don’t know how they manage to keep hold of their jobs if this is what goes on in the hotel.
Moving on now onto the room we booked a standard double. What we were given was a small room very small . The view was of the courtyard where boarded up windows, chicken wire etc was the order of the day. There was not enough room to place a case anywhere as you would simply walk into it. The quilt covers had black marks on them and the bathroom was also tiny if you got up in the middle of the night to go to the toilet you would walk into the shower door, the toilet was lodged next to the shower to make for an extra cramped experience. Even the hairdryer was chained to the wall so no one walked off with it. So you had a about 2 inches to dry your hair where you end up in worse shape than the elephant man whilst using it
Another point of the Hovel. I mean hotel was that the room was stiflingly hot and the window would not open to alleviate said heat. The hotel is basic fair enough. With no tv or kettle in room etc there is a small kitchen on the lower ground of the hotel where you can store food in the fridge and buy a cup of coffee for 20 krone This hotel gives nothing away It just seems really soulless and there is no attention to the traveller as echoed by other travellers it seems like a Low budget hostel.
We won’t be staying here again. Whilst it did not spoil our wonderful trip to Oslo we feel that the hotel needs a personal touch and some facilities for the traveller.
There are no breakfast facilities there is an adjoining Cafe Rent Mel Not a great deal of selection to be honest. Croissants were lovely though 2 croissants and a tea and coffee will set you back around 140 krone. Around £13
Very please we booked this hotel, originally booked a more expensive hotel but changed it to here after realising how much spending money we would need to really enjoy Olso and Svalbard. Really please we changed as this hotel was half the price but still very comfortable and clean. Yes the room is small but we knew this was the case and it really wasn't a problem. Location was perfect, so near to central station.