excellent room - incredible size, normally you can just reach the table from the bed - the room at the Wirral was massive giving us plenty of space to spread out - very nice. Food good plenty of selection. Would stop there again nice friendly people.
We stayed for 2 nights here and it has to be one of the best Premier Inns we have ever stayed in for friendly staff and service! We felt impelled to write and leave a review to show our appreciation.
As we were casually chatting to reception lady about bad weather and plans for weekend, we mentioned it was anniversary and carried on talking etc and went into restaurant for evening meal. We went back to our room some time later and the staff had surprised us in our room by leaving us a card and chocolates and some other little bits. We were astonished and pleasantly surprised! How kind and thoughtful!
We had a super nights sleep and the hotel was so peaceful and quiet.
Breakfast was lovely, good selection of food and again , very friendly and helpful staff!
The staff, from reception to serving , to room management were all so nice and nothing was too much trouble at all. A credit to Premier Inn as a company.
We will definitely stay here again and would recommend highly.
The hotel is a perfect location to getting to so many attractions including Chester Zoo, Cheshire Oaks !
We stayed in room 24- which is very quiet and peaceful 😊
Overall a good stay with lovely room leading to a good sleep . Let down by the long wait for dinner at the restaurant and the poor WiFi which to be fair was a temporary problem . The lady receptionist was particularly helpful
We have just stayed the weekend here for my mum's 70th. They made a lovely fuss with balloons etc for her without us asking. Above and beyond. Lovely clean room. Would highly recommend. Plan to stay here again when we next come up this way.
The hotel was clean, room was slightly cold and took a while to warm up. Hotel is dated but comfortable. Reception is a little awkward to find and no signs to direct you from the car park. An overall pleasant experience.