Wonderful service and excellent value for money. Comes with all the amenities: comfy slippers, bathrobe, welcome drink, etc. The breakfast buffet was copious: fresh fruit, pastries, cappuccinos ! North-facing room was a great value. Pool was very nice, too. All-around fantastic stay.
Wonderful view from the rooms. I appreciated the reception gesture to upgrade our room for my Birthday.
They only should improve on the breakfast service.
Dogs are accepted so for me this is the most important point
Very nice hotel, friendly personel. The ground floor is very impressive, which gives you a false idea the rest is too. The stairs and hall have outdated and worn carpets. First two nights I stayed in a “cheap” room CHF 130,- with no view nor breakfast chf 20 extra). The room was very outdated, everything clean but visually old and outdated (carpet, furniture damaged).
Last night i stayed in a beautifull room on the lakeside, with a large balcony watching over the lake. This was a free upgrade as I had to leave my first room.
All in all 7 out of 10. Hotel needs a phisical upgrade.
Booked last minute and this hotel is a gem :) The staff were so friendly and welcomed with a prosecco, room had an amazing view, the hotel was absolutely spotlessly clean.
Great location as the samazing view over the lake.
I did not eat at the hotel, but they offered great value dinner.
I will definitely return.
This is already our 3 times within 3 months to stay in this hotel, even the location is a bit up on the hill. The service at the front desk are always excellent, they try to reach all our request e.g. shuttle bus from and to train station, and even one time help us to catch the boat to Brissago Island right after our check-in . Moreover, they upgrade us all the time to much bigger room with the gorgeous lake view, Therefore, we rather stay in hotel for dinner instead of going out, and the 4 course menu of dinner cost only CHF 25.00 with acceptable quality. The rooms are new renovated and very tidy! With the beautiful surrounding and comfortable facility is worth to stay again!