Arrived here late afternoon and the concierge took care of our luggage. Check in was friendly & fast. The hotel has been opened just over a year and is still new & fresh. After exiting the lift and walking towards our room, the hallways are adorned with beautiful artwork. Entering our room, 1503, a wardrobe with normal coat hangers, a couple of drawers, slippers, dressing gowns and a safe. A luggage shelf for 1 suitcase and space underneath to store your shoes. In a separate cupboard there is an iron & ironing board. A small bar area with the fridge being a pull out drawer.
To the left is the bathroom. A large single vanity with a large mirror with lights incorporated into it and a shaving mirror. A separate toilet with an opaque door, a large walk in shower with a rain head and a hand held shower arm. A really good hair dryer, sometimes hard to find in a good hotel, plenty of towels & hand towels. The only bad thing I can say about the bathroom is the water pressure in the shower, it’s not very hard.
Into the bedroom is a king bed which is so dreamy you do not want to get out of it. It so so comfortable, the pillows are also dreamy & the doona is so warm, it’s the best bed I have slept in. Next to the bed is 2 side tables with a drawer for some more clothing & lamps. A glass topped desk with a touch lamp, comfortable chair, rubbish bin which caters for rubbish & recycling. A lounge chair with foot stool, floor lamp, floor to ceiling windows, large tv mounted on the wall. The TV has a wake up call function where the tv automatically comes on and gradually gets louder. I thought this was great.
As Bonvoy members, we always ensure that we have the club access with every stay. Over Xmas, the Westin was fully booked out, also due the Brisbane International (Tennis) with many tennis players stay here. The club was also very busy. Children under 16 are not allowed in after 6pm, and we saw parents take their children and leave at this time which I am grateful for as I want this time to relax. The lounge is a great place for this to enjoy some canapes and drinks. Drinks, beer, wine, juice, soft drinks and spirits. Canapes, different set of hot items every night served to your table. If you feel like more, there is also a buffet of other foods, cheese & cold meats, spring rolls, prawns, etc…The food was excellent and so was the service. We ate breakfast here every morning. Breakfast you can order eggs anyway, along with all the usual provisions. The lounge over looks the pool area.
The pool is an indoor pool with lounges scattered around. There is a swim up bar, pool toys for kids & adults. I did find that not much sun comes in, it could have been because of the time of day, It was late afternoon.
The hotel is in a great location. Close to shops, cafes, bars, pubs, the river and gardens.
Overall, we loved our stay at the Westin and would definitely return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Danny Low, Other at The Westin Brisbane
Responded 21 Jul 2020
Dear Jenny0401 Thats a lovely review, thank you for taking the time to let us know about your recent stay at the Westin Brisbane. I am delighted to share this with our team that you all had a wonderful stay and that the hotel's facilities suited all your needs. I agree that the Westin Heavenly beds are the best beds to sleep in, and have made a note for Engineering regarding the water pressure. We look forward to welcoming you back to The Westin Brisbane on your next visit. Kind regards Paul Healy Reservations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC