Thank you for your review, we appreciate that not all reviews are positive, and this allows us to hear the not so great aspects of a stay and allows us to make improvements. We do feel it would have been great to hear this feedback at the time of your stay, we would have been more than happy to accommodate you and remedy a number of issues you raised to keep your stay comfortable. We believe you were staying in the unit that has its own BBQ on offer, we would have been more than happy to come check out the BBQ, and see why it was not working as it should. We also believe your power board had tripped out and switched off as each board has a safety trip on them to ensure guest safety, our cleaner found part of the power would not work, it was found the fuse box needed a reset and was working as usual after this was fixed. We are aware power boards are not the most ideal set up to be found in a motel room, as we took over the ownership of the motel, we have carried out a series of upgrades in each room to bring them up to a comfort expected by today's travelers, we are pleased to say this work of upgrades is ongoing, including brand new units and other aspects of the motel such as an upgraded laundry and reception area and improving the current units, unfortunately this does take planning, and awaiting on contracts with people specialized to carry out the work correctly and to standard of regulation, we assure you it is in the pipe work's and a lot of work will be carried out over the winter months to minimize guest disruption. The laundry is closed to ensure it does not disrupt the guests staying near the laundry, we are more than happy to accommodate outside these hours if the rooms effected are not occupied or are the occupiers of affected rooms wishing to use it. In regards to room cleanliness, we do encourage guest to come and speak to us at the time of any concern with their room, we will remedy this immediately we do expect our cleaners to perform to an excellent standard, and if found to be below this, will be corrected to ensure it is maintained to a high standard.