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All You Need to Know About the Pool
at The Sebel Palm Cove Coral Coast

Pool & Beach (18)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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US$91
US$88
+ US$9 taxes & fees
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SAVE US$3
Free cancellation until 13/06/20
Trip.comUS$91
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Pool review highlights
... Hotel customer service is excellent. With nice gym/pool facilities in next door. Bus station is nearby that you can...
... a table that sat 6 and a balcony with good patio furniture. Pool area is very dated and I had a lot of difficulty getting out...
... drinks and snacks which can be accessed 24 hours a day. The pool is looking a little 'old fashioned' but was ample to lie...
Most popular question about the pool
... We have 2 very active children age 14 and 12 and a little bit concerned that your pool may not be a large lagoon size pool. My children are very competent swimmers and...
The pool should be big enough perhaps without enough activities around to entertain the kids, but the hotel is some distance...
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Reviews that mention pool

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It is stylish and make you feel homey. Walking distance to beach with amenities. Hotel customer service is excellent. With nice gym/pool facilities in next door. Bus station is nearby that you can rely on bus service to Cairns city.
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Date of stay: March 2020
Room Tip: nice room and layout
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from EmilG614, General Manager at The Sebel Palm Cove Coral Coast
Responded 30 Mar 2020
Dear karo865, Thank you for your review for your recent stay at The Sebel Palm Cove. I am glad to know that you enjoyed your stay and find the location and facilities suit to your liking and most importantly our staff shown you the truth hospitality that we offer to guest guest. We hope to see you again when you return to Palm Cove. Thank you. Kind regards, Emil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I stayed here with a friend who has a membership. We had a 2 bedroom suite each with a king bed and one had an on suite bath while the other was attached to the main living area but blocked by sliding pocket doors. There was a 4 piece bath across the hall.
Living area was big and included lots of seating, a good size kitchen area, a table that sat 6 and a balcony with good patio furniture.

Pool area is very dated and I had a lot of difficulty getting out of the pool since it's a very steep step out although there were hand rails.

We were told that the resort is in the process of refurbishment and that the grounds will be updated and more facilities added.

*** Ask the exact location of your room - not sure if there are any great views from any room and at least 2 apartments overlook the garbage dumpsters that smell.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from EmilG614, General Manager at The Sebel Palm Cove Coral Coast
Responded 30 Mar 2020
Dear OntarioTrekker, Thank you for your review for your recent stay at The Sebel Palm Cove. I am sorry that you appears not enjoying your stay with us which I am sincerely apologies. However, we do not have any look room that over look the garbage dumpster, which I question is this review meant for our hotel, we do have garbage bins but it is located next to our car park and have no room over look it. We hope to see you again when you return to Palm Cove. Thank you. Kind regards, Emil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We had a 9 night stay and found The Sebel to be very comfortable and a great base to discover the area.
My husband was a little surprised to find very few amenities i.e. restaurant, fitness centre on site etc as he had different expectations with the name 'Sebel' in its name.
I didn't really have any expectations and was very happy with what I found.
The reception was efficient and friendly and informative.
A couple of recommendations would be to have an ice machine on the premise and a vending machine for drinks and snacks which can be accessed 24 hours a day.
The pool is looking a little 'old fashioned' but was ample to lie around and swim in. I did read a complaint a long time ago about not being able to see the edge of the steps and the response was that you would look at it, but still nothing has been done and with myself knowing it was there and being careful still kicked the rough edge of the steps in the pool. Is there not an underwater product that can be applied in water to identify the step edge?
The area just outside the turn into the health club and the driveway into the Sebel looks quite scruffy and unkempt. Perhaps a little tidy up and plantings may improve the look of it.
There were not always pool towels available at reception so we would keep ours and wash and dry them daily which was OK but not ideal.
The WiFi was great but was aware of the limit it had which did stop me from streaming movies etc.
I would like to have been able to access my Netflix on your Smart TVs. I did try but I couldn't seem to get it to work and did not pursue it as had not been advised that this was a viable facility at the hotel.
Overall it was a fantastic holiday and we felt our stay was good value and were very pleased with our room at The Sebel Palm Cove.
I would definitely return.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from EmilG614, General Manager at The Sebel Palm Cove Coral Coast
Responded 16 Mar 2020
Dear AucklandWiz, Thank you for your review for your recent visit at The Sebel Palm Cove. We are please to know that you enjoyed your stay with us. Thank you for your constructive feedback, we will review accordingly. We hope to see you again when you return to Palm Cove. Thank you. Kind regards, Emil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We had 3 nights here and it has been very nice. Plenty of pools and good facilities. Room was clean and furniture in very good condition and a comfy bed.

Its an easy 10 min walk to the esplanade for beach / bars and restaurants. We would recommend as value for money, but only drawback is the location, which isnt a real problem if you get a room at a good price.. Even now when it has been (35 - 38 degrees).

They were very helpful and gave us a late checkout also.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from EmilG614, General Manager at The Sebel Palm Cove Coral Coast
Responded 24 Feb 2020
Dear SunnycoastAndy, Thank you for your review of your recent stay with us at the Sebel Palm Cove. I am pleased to hear that you enjoyed your stay and find the facilities. We hope to see you again when you return to Palm Cove. Thank you. Kind regards, Emil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This is a modern apartment hotel, so there's no attached breakfast room or restaurant. I must say the apartments are very clean, spacious and well equipped. Nice furniture and good bathrooms. There is a nice pool at ground level but it dose not have much of an outlook, and neither do the rooms. The advertised tropical surroundings are far distant. You really only look over a huge flat cleared area and a Gym next door. It is in a very quiet area, and about a 16 minute downhill walk to reach the main area of Palm Cove's lovely beach, walkways, lawns, restaurants and and food outlets and shopping precinct. etc. (uphill walk to return to the Sebel). Service at the Sebel is good only during daytime, there is no reception evenings and nights.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from EmilG614, General Manager at The Sebel Palm Cove Coral Coast
Responded 17 Jan 2020
Dear Russell S, Thank you for your review for your recent stay at The Sebel Palm Cove. I am please to heard that you enjoyed your stay and find the location suit to your liking. We hope to see you when you return to Palm Cove in the near future. Thank you. Kind regards, Emil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

The pool should be big enough perhaps without enough activities around to entertain the kids, but the hotel is some distance from the beach and greater distance to shops . my problem also relates to the POOR FORM of Accor Administration.Staff.
0 votes
The property is open, but I do believe some of the rooms are still under renovation. If you are booked under one of the rooms that is still being refurbished, you will be booked in the neighboring resort. As of September, there were no issues with the BBQ, pool, or Wifi at the Sebel. Not sure about the neighboring resort though as we did not stay there.
1 vote
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