The location of the hotel is excellent - just off Krupowki so very close to the main street and yet very quiet. The staff was very nice and helpful. The hotel is very clean, the pool is fantastic - rather small but designed in a very clever way with lots of bubbles :). Plus there are steam rooms and a salt room. Next time I would request a room on an upper floor - the ground floor flat had no view :(.
We had a very comfortable 5 day stay in apartment 209 (Presidential Apartment) as 4 single adults (girls ski trip). A spacious apartment with lovely big windows and wrap around balcony overlooking the mountains. Our apartment and the building as a whole was very clean and tidy.
The staff were friendly and helpful, including when one of our party left her bag in a taxi and a member of the front desk team went above and beyond helping locate the taxi driver and retrieve the bag.
In the kitchen the only thing we really missed was a toaster or grill to make toast, but we survived eating bread! It might have also been nice to have a welcome pack of basics such as tea, coffee, sugar and milk, but no problem to nip to the shops.
The beds (including sofa bed) were all comfortable enough and whilst it would have been nice to have a second toilet in the second bathroom (it’s more of a dressing room with a bath and sink), we coped.
The only slight negative for us as adults were the opening times of the pool, as we would have liked to have swum before 1000 (before going skiing) and also the number of kids in the pool playing ball games and diving around underwater was not very relaxing. It would have been nice to perhaps have adult only times or at least no ball games allowed. Whilst this slightly put us off using the pool/spa area as much as we might have liked, again we coped!
Having read previous reviews complaining about the small bar, yes it is small but we only ever saw a couple of people there at one time and being so close to all the bars and restaurants in town, it’s no problem.
The location of Aparthotel Giewont is perfect, just off the main high street, yet very quiet.
I would have no hesitation to stay here again.
I expected that in a hotel of this class I would not have any problems. Unfortunately, the installed shower faucet was very non-functional. Every time the rain shower turned on when turning off the device.
The hotel pool is small enough to prevent any swimming. The water temperature was adapted only for swimming and not for so-called soaking, hence the use of e.g. aeration had to be kept to a minimum If the temperature were 3 degrees higher, relaxing in the pool would be a lot of fun.
Positive: great apartment with two balcony’s with not very nice view, kitchen with everything we need to cook or prepare breakfast, free parking, clean bathroom with hot water, large bed and extra sofa, tv. Great location in heart of Zakopane close to Krupowki.
Pool and sauna,
Negative: noise neighbors, very small space in the bar near the reception with only two tables and too small pool.
Hi we had our reservations about our stay as some reviews have complained about service & attitude however the hotel arranged a pick up & drop off from krackow AP, checl in was smooth , our apartment was modern spotless 74 m2 ,great shower , kitchen has all you need again very modern open plan layout , two good sized bedrooms , beds & bedding top notch very comfortable , heating was great,two balconys with lovley views to Giewont mountain & small park we had no issues with noise at all , house keeping every day bob on , the spa is very nice , steam room , sauna , pool with different water jets etc our children aged 11 & 8 loved it , it can get very busy but he it is open from 10 to 10 so you can stagger your visits , really good underground parking on site very important if you do bring a car zackopane not really made for cars .The team on reception were very helpful ,polite,gave us some really good tips , there is a little bar area by reception for a beer wine coffee etc little lounge area not expensive very pleasant , our apartment was 109 cant recommend it enough a very relaxing & comfortable furnished top end a big thanks to all at Giewont for a great Holiday see you soon kind Regards William & family