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All You Need to Know About the Pool
at Silverland Sakyo Hotel & Spa

Pool & Beach (42)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... cover parking and great, friendly service. Great location in D1 too. Beautiful pool and spa at the rooftop bar. A++ 🌟🌟🌟🌟🌟
... Excellent position. Very excellent breakfast. Rooftop pool & spa. Surprisingly, staff English is poor to non-existent...
... beds. Quality bathroom. Top marks for the roof top 20m pool, sun deck, gym. High quality. Relaxing stay. Breakfast...
Most popular question about the pool
Does this hotel have an outdoor cold water swimming pool? I note that it has a jacuzzi pool. Is this hot or cold?
... Spa! Our hotel facilities included the Jacuzzi hot and cold pool in the rooftop. We also have the bar with Gorgeous &...
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Reviews that mention pool

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This was a last minute, short visit and I couldn't have been happier with the service. Lovely hotel, very clean and modern rooms and amenities, under cover parking and great, friendly service. Great location in D1 too. Beautiful pool and spa at the rooftop bar. A++ 🌟🌟🌟🌟🌟
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somewhat luxe hotel.

Rooms good, but small (and we had the luxe style ie with a window!).

Excellent position.

Very excellent breakfast.

Rooftop pool & spa.

Surprisingly, staff English is poor to non-existent - which lead to some confusion and problems for me/us.
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Date of stay: May 2019
Room Tip: Get the deluxe upgrade, otherwise quite claustophobic
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Very nice hotel, & location, boutique style, wonderful attentive service, very nice rooms, comfortable beds. Quality bathroom. Top marks for the roof top 20m pool, sun deck, gym. High quality. Relaxing stay. Breakfast buffet and afternoon tea were excellent. Walking distance from here to numerous sites, plus local recommended restaurants. A fantastic local indoor market 5 mins walk nearby is a must. It’s enormous, atmospheric, & an experience. Lovely memories. Thank you Silverland.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This was the first hotel where they did not refund the deposit automatically. At check-out they said it will be paid back asap but after 2 weeks it still was not refunded. Called the hotel but the first person could not find our reservation, then called hotels.com who called the hotel and they had promised to contact us; still nothing happens. After third contact, I assume, they realised they have done a mistake and claimed the issue was with ny bank (somehow the charging of my bank account worked but not the opposite) and they pressed the button and refunded the money (and there suddenly was no issue with my bank...). I know human mistakes can happen but never expected this level hotel to take so long to react.

The location is great though. And the tea time was great.

Also bare in mind there is no ”normal” swimming pool, just cold and hot tube.
Also the spa area at the rooftop was closed for staff party. Great they hold parties to staff but on the customers expense.

Also this was first hotel where we had a ”neighbour” partying all night and waking everyone up by knocking everyone’s doors. After two nights I mentioned it to the reception who just apologizied. I would choose a hostel if this was something I would tolerate.

Overall with all these issues, I cannot give more points.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Manager S, Tổng giám đốc at Silverland Sakyo Hotel & Spa
Responded 9 Feb 2020
Dear laurai187, Thank you for the precious time to share your comment and concern about the Silverland Sakyo Hotel. I am dismayed to learn about your experience even though the stay went fine has mentioned in precious communication about the deposit refund. I trust the amount has been credited back to your account last week. It took time for the refund and the bank has been closed the following week for Tet holidays so I do apologies for the inconvenience caused to you in this matter. Your comment has been shared and recorded to all the staff to retrain the team to understand how to listen and fulfill our valued guest's expectation and satisfaction. Please feel free to let me know if any further assistance may need. Best Regards, Nha Duong General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spotlights:
* In downtown Little Japan, easy access to shopping, restaurants, and spa.
* Clever mix of Viet Style w/ modern & exquisite design
* Beautiful Bathroom w/ Jacuzzi Bathtub
* Abundant Breakfast Choice
* Affordable price for high quality accommodation
* Friendly & helpful staff
* Rooftop Pool & Gym

Blog & FB Page : 席克偉 Foodie Chicvé
IG @chicve02

Pity:
Rooms are mostly a bit small, and if there were slopes instead of stairs in the hallway would be easier for suitcases moving. I can't think of actual disadvantages.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Manager S, Guest Relations Manager at Silverland Sakyo Hotel & Spa
Responded 28 Jan 2020
Dear FoodieChicve, Thank you for choosing to stay at Silverland Sakyo, and for reviewing your stay on TripAdvisor. I am delighted that you enjoyed your time with us, marked by the elegant ambience of the hotel, the warm and attentive service from our team, the well-appointed guest room, and the culinary presentations daily such as breakfast, afternoon tea, and personalised services. I hope to welcome you back to our hotel again soon. Regards, Can Nguyen. Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Dear Tutukiwi, Greeting from Siverland Sakyo Hotel & Spa! Our hotel facilities included the Jacuzzi hot and cold pool in the rooftop. We also have the bar with Gorgeous & Delicious Cocktail serving. Hope this is helpful and we look forward to welcome you at Silverland Sakyo Hotel & Spa. Best Regards, Nha Duong(Amy) General Manager
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