This was a last minute, short visit and I couldn't have been happier with the service. Lovely hotel, very clean and modern rooms and amenities, under cover parking and great, friendly service. Great location in D1 too. Beautiful pool and spa at the rooftop bar. A++ 🌟🌟🌟🌟🌟
Somewhat luxe hotel.
Rooms good, but small (and we had the luxe style ie with a window!).
Very excellent breakfast.
Rooftop pool & spa.
Surprisingly, staff English is poor to non-existent - which lead to some confusion and problems for me/us.
Very nice hotel, & location, boutique style, wonderful attentive service, very nice rooms, comfortable beds. Quality bathroom. Top marks for the roof top 20m pool, sun deck, gym. High quality. Relaxing stay. Breakfast buffet and afternoon tea were excellent. Walking distance from here to numerous sites, plus local recommended restaurants. A fantastic local indoor market 5 mins walk nearby is a must. It’s enormous, atmospheric, & an experience. Lovely memories. Thank you Silverland.
This was the first hotel where they did not refund the deposit automatically. At check-out they said it will be paid back asap but after 2 weeks it still was not refunded. Called the hotel but the first person could not find our reservation, then called hotels.com who called the hotel and they had promised to contact us; still nothing happens. After third contact, I assume, they realised they have done a mistake and claimed the issue was with ny bank (somehow the charging of my bank account worked but not the opposite) and they pressed the button and refunded the money (and there suddenly was no issue with my bank...). I know human mistakes can happen but never expected this level hotel to take so long to react.
The location is great though. And the tea time was great.
Also bare in mind there is no ”normal” swimming pool, just cold and hot tube.
Also the spa area at the rooftop was closed for staff party. Great they hold parties to staff but on the customers expense.
Also this was first hotel where we had a ”neighbour” partying all night and waking everyone up by knocking everyone’s doors. After two nights I mentioned it to the reception who just apologizied. I would choose a hostel if this was something I would tolerate.
Overall with all these issues, I cannot give more points.
* In downtown Little Japan, easy access to shopping, restaurants, and spa.
* Clever mix of Viet Style w/ modern & exquisite design
* Beautiful Bathroom w/ Jacuzzi Bathtub
* Abundant Breakfast Choice
* Affordable price for high quality accommodation
* Friendly & helpful staff
* Rooftop Pool & Gym
Blog & FB Page : 席克偉 Foodie Chicvé
Rooms are mostly a bit small, and if there were slopes instead of stairs in the hallway would be easier for suitcases moving. I can't think of actual disadvantages.