i was there 1 month ago , i had an issue cause my grandma is 81 years old and she can't go for the food place every day , i contacted the manager mr. ayman and mr. mohamed elshahry, who was very polite and cooperative and they manage this issue as quick as they could. and serve the food every day for my grand ma to our room.
our stay as overall was more than satisfied and i really recommend this hotel for your stay.
Mr Jamal Amin your manager of room services is excellent. He served us great Arabic bread when we were hungry. Hotel location is awesome. Breakfast is awesome. The staff is extremely fast and professional.
Alhamdulillah, One of the best Hotel we have stayed in. Great service, Magnificent view and super breakfast. Very accurate service provided by Mr. Eyad Saleem ,Duty Manager to give us the suite room in late check in. Grateful to him for giving us the special facility. Thanx to Ms Zainab and Ms Maram ,very helpful and cooperative in coordinating our two other rooms in same floor. Room service and Lift facility was accurate. InshaAllah Hope to visit again.
We are stay in makkah best hotel in makkah hotel .alhamdulliah we are very satisfy in this hotel room was very clean .we r stay in 10 floor.room boy Ismail is very good boy attitude is very good .thanx for everything
We are stayed in Makkah Hotel in 1111 room Hotel is good near the Haram easy for Umrah and food oke and legenda restaurant its very nice specially amazing service From Mr.Hany and Mr.Dicky Rianti and Jangir its very excellent thank you for all and Allah blessing and InsyaAllah we back again..