*mid-week birthday celebration well spent*
there's no other way to celebrate a friend's birthday than a staycation. the whole experience was on point, staff were attentive, we were so pampered!
from the arrival, Amro assisted us during check-in and gave us the room right away even if it was too early than the standard check-in time. since it's a birthday celebration, we were upgraded to the executive suite with sea view and with a special happy birthday set up on the bed! the operator, housekeeping Janaka and room service were quick. all of our requests was delivered with less waiting time. even jojo from engineering were able to provide an hdmi cable so we can binge-watch netflix during our down time. one of the highlights would be the surprise birthday cake delivered in our room by singing happy birthday to my friend. And Special thanks chef nelia and chef hussane in the breakfast who attending us and ofcourse to the whole breakfast team, none of these will be perfectly orchestrated without the help of Roxanne from front desk who helped us from booking the room to making sure we are having a great time to checking out.
thank you so much for giving us a great mid-week break! :)
I decided to travel to Dubai for 6 days during the pandemic with family . Very hot weather. The hotel had a policy of checking your temperature each time you exit and enter the hotel. You had to wear a mask at all times in the lobby and whilst walking around the hotel. It became about irritating as even if your mask was slightly down the security would tell you off. Loved the lobby decor all yellow. The room was nice and the beds very comfortable. Good housekeeping service. Manager ennam was really helpful .
Hilton JBR , a place have everything to relax and enjoy , beach , swimming pool, gym , good services, testy food , one of the ,best view I. Dubai ❤️💚🤍
Friendly staff , they are good in room services and complimentary
Car quickly unpacked and valeted. Temperature checked on entry and check in speedy without queues. Our room was a corner suite which was beautiful and immaculate. No slippers or dressing gowns due to current situation (Covid 19).
Plenty of secluded areas with plenty of sunbeds which are sanitised frequently.
Customer health and safety definitely top of the agenda. Breakfast is a buffet that will satisfy anyone. You can walk round and choose but there is plenty of allocated staff to serve you whatever you want. I can recommend the eggs benedict. The pool was very busy with families while couples tended to use the more secluded area which are quieter and the beach. All staff are very friendly and go above and beyond their duties to please. Certainly recommend Hilton Jumeirah to anyone.
This was such a wonderful stay. One of the best since moving to the UAE. The receptionist Mada was so lovely in greeting us and attending to our check up promptly. She even upgraded the room for free. So delighted with the overall service and politeness of the staff. The beach was great and quick access to JBR walk.