Date of stay: February 2020Trip type: Travelled on business
It keeps getting better everytime I stay here.
Guest relations Veena ensured I didn't miss the duty Manager Vishal who was on vacation. I noticed room provided to me didn't have their signature standing shower. I was not only given an alternate room by Veena, I also got bumped up to a larger room.
The only disappoint is the breakfast costs have gone up. Breakfast in Crowne Plaza is far superior and diverse. But can't stay there as comfortable as my Fairmont. Wish they fix this only issue ASAP.
Room Tip: Beautiful view. Total privacy. Hope I get this all the time.
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Fairmont D, Manager at Fairmont Dubai
Responded 24 Mar 2020
Dear Chandar R, Greetings from Fairmont Dubai. Thank you for reviewing your recent stay at Fairmont Dubai. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best wishes, Fairmont Dubai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC