Hello Friends, Do not book this hotel. I am a resident of Panchkula and have been to this place quite often. I have seen the services of this hotel from giving +5 star hospitality to -5, as have degraded a lot. Few instances which will make you change your mind.
1. Landlines are not working
2. AC have issues.
3. Dish TV is not recharged.
4. You will get only one soap in washroom (Rs.5).
5. No Room Service, not even water
6. In name of breakfast, they have only Parantha and egg.
7. No Dental kit, not even toothpaste.
8. No Refrigerator in room.
9. No complimentary water bottle.
10. Only cups and glasses in room.
11. Only 1 Towel in a room.
12. No hot water available in washroom.
Staff Behavior: Very Rude and inattentive. They say that management should better shut the hotel as they don't provide basic necessity in room and guest raises complaint at reception and they are frustrated by listening many complaints but due to bread and butter needs, they are working.
To start with the room was not ready. Then the guy at the reception gave us the worst possible room. Which was ready according to him. When we entered there were used tea cups on the table and condom wrapers on the table. Bedsheets were dirty . The AC wasn't working , there was no running water. In this june heat i had to go to reception 3 times to complain. Then he absolutely refused to give me another room and had the adocity to say that if u want another room u should upgrade. He called the maintenance and says to me u can go with him and get your AC fixed. This property is a joke. If anyone is reading from the hotel fire that reception bald guy or else I'm pretty sure you will go out of business very soon. Never ever stay at this property even if its free. I'm just glad my nightmare ended.
Room service is the worst that i have ever seen. 7 cups of tea took 45-50 mins. The property itself is a disaster. Had to change 3 rooms before we got a decent clean rooms because other rooms had alive and dead flies in it.
On top of it a lizard fell when i tried to open the curtains.
Will never recommend this hotel to anybody. My advise to who so ever is reading this please move on to something else.
Nice property away from the hustle of city, decent pool for the kids to enjoy, though the pool can be cleaned a bit more. Rooms need a bit more cleaning from behind the beds and near the bed legs. Very nice food. Can increase the option in the buffet breakfast. The AC of our room was decent but i guess they would need to change it as temperature goes up. I have a feeling that rooms allotted through OYO are on the first floor and would like to suggest that the check out time can be kept till 12 noon though i did not face any problems the staff was quite cooperative in that case but still i checked out by 11 as i had to travel back to Delhi. The staff was very helpful. Would like to visit again if visit that side of country.
Visited Panchkula chandigrh from 11 september 2016 me & my Mr. Arun Hotel North Park was a very good place to stay, The room was neat and tidy and had a good Wifi connection
The staff is really good and Friendly.
Good breakfast option and easily available
The swimming pool and facilities are excellent!