Date of stay: May 2020
We stayed 2 lovely nights.
Check-in was a breeze, as it was a very quiet time the lovely manager upgraded us to a pool access family suite. The kids were beyond happy to find a double-decker bed and a play station! They absolutely love video games, but were more eager to hit the pool and water slides...which shows how entertaining the pool was. They spent all day in the water, and barely asked for screen time (major plus!)
The pool attendants and lifeguards are 100% on the ball, as our group of friends lounged at the sunken bar, we all felt confident that the staff had an eye on our kids. The staff knew all the children's names by the first morning. True Balinese hospitality.
These are times where cleanliness was a big concern while we holiday. We felt the staff were well trained, had masks on and kept sensible distance. Our rooms were made-up when we were out for breakfast, which shows a great deal of coordination between housekeeping and the breakfast team.
The gym is well equipped, with a lovely view of the pool from up top. The work-outs made indulging in the huge American breakfast and happy hour beers later a little better :)
If I had to suggest anything, it would be to have hand sanitizers and mozzie repellent accessible at the pool side for late evenings.
This was a 10/10 holiday
Room Tip: Pool rooms are wonderful for those wanting a semi-private pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Bali Dynasty Resort, General Manager at Bali Dynasty Resort Hotel
Responded 2 Aug 2020
Dear joannen818, Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall service and facilities provided around the resort and especially the room and amenities, the pool and various activities, the food and beverage selection as well as the prompt service rendered by the staff. We shall look forward to seeing you back again in the not too distance future. Regards, Didit Indra General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC