The hotel is very modern and spacious. The ground is very well managed. We booked into a pool villa which comes with the access to the village club. I highly recommend the village club privilege. The service feels more personal and you simply pick up a snack or drink on the way out or back to the villa.
The villa is huge and with all the modern facilities that you would expect.
As part of our package, we had a candle lit dinner, a picnic, one hour massage and a cycling/trekking tour. I do find the candle lit dinner a bit cheesy but I did enjoy it and it was very romantic. The picnic in the rice fields are also quite cool. For the cycling, do bring some spare change as they take you to some local rice paddy fields that require a donation. I did the big swing there which I thought I wouldn't do as it is such a gimmick. But I actually really enjoyed it as it reminded me of the thrill of the swing when I was young. The bike ride is very gentle and mostly downhill.
The massage was good but you can hear the phone ringing in the massage room.
We booked a white water rafting through the hotel. The booking was all very easy. My advice is the hotel should let us know that lunch was included, bring some money for drinks and photo and also the difficulty of the rive is low. For us, it was more for us to watch the wildlife rather than doing white water rafting.
The dining options are not much in the hotel especially for vegetarian but it is very cheap. I would give the local wine a miss.
They are currently doing a lot of building works on the pool villa so it is a shame to hear all the banging noise throughout the day.
Another advice I have is that make sure you tell them when you are going out or having dinner. A few times our rooms not been serviced and we head to wait at the village club.
The shuttle service is very good.
There are lots of steps round the grounds of this hotel, so do let them know if you prefer one closer to the lobby. We actually likes ours as it is furtherest away from the lobby.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Kamandalu, General Manager at Kamandalu Ubud
Responded 13 Feb 2020
Dear Fussy P, We are so glad to read your very detail and very kind review on Kamandalu Ubud. We really appreciate your highlights on our pool villa, the ground and lush landscape, our village club and the personal service. Yes we are glad to share that we do a great development of the villas and facilities for our precious guests most enjoyment experience. We do hope to welcome you back in your next holiday in Ubud. Sincerely,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC