We stayed in April as part of our honeymoon and it was great.
Location: in a remote calm area in ubud yet not far (around 10 minutes) from center.
Shuttle: Free shuttle is available to take you from hotel to center or any other place in ubud. Just give a notice 15 minutes ahead and they will take you. Also they pick you up for free too, just call them and they will come.
Villas: the hotel have a one or two room villa with private pool. We took a one room villa with private pool. Very spacious, very clean, with terrace. Indoor and outdoor bathroom. Indoor bathtub.
Breakfast: is served in your villa. You order the breakfast the day before from the menu and tell them at what time to get them in the morning. They were always on time.
Airport pickup: they picked us up from the airport for free despite arriving late at night. And on our check out they dropped us in our next hotel in kuta for free also!
We booked this after considering many villas. Without question, the hospitality we received from Nefatari's staff was the best. I have nothing but great things to say and will go into detail below.
My special request was for "seclusion for our honeymoon." We got our privacy and even got a special gift when we got to our room. The villa was enormous. Full pool, outdoor patio and dining table. Partially-outdoor bathroom with a beautiful shower. Incense each day. We noticed housekeeping came by twice each day.
The shuttle was great for getting to and from Nefatari and we used the host to book massages ($15 USD/ hour) almost daily. Breakfast could be order to your room or up to the restaurant courtyard. There was plenty of variety and it all tasted great. I recommend the french toast and Balinese coffee. We chose to do room service as well for a few meals. The average entree was $3 USD and again, high quality and delicious.
I have to note a couple things that went far above and beyond. I mentioned we forgot our travel adapter and they had one delivered to our room within 30 minutes. And when I asked them to book me a taxi to our next destination 2 hours away, they went to their manager and got approval to shuttle us there free of charge as a honeymoon present.
We stayed 5 nights of our ten here and wished it was all 10.
Nefatari makes you feel welcome and part of their family. The one bedroom villa is spacious and comfortable. Such a luxury having your own pool. Room service is prompt and excellent. Great shuttle service to Ubud town. The staff are so attentive and helpful. We really hate leaving this place. Special thanks to Made and Ketut
So what should we write about our stay at Nefatari - let's start by saying, that we loved it so much, that we extended our stay, despite haven been there for six days already. Everything from the airport pick-up, to the warm welcome at the reception, to the villa itself was truly exceptional. The staff are so courteous, kind and helpful in every way. The villa was spacious, with a great pool and wonderful bathroom. We saw that some peolple wrote that there wasn't any hot water, which we for our part can't recognised at all. The villa was always spotless clean and tidy, and at night the staff brought mosquito coils for both the veranda and the open bathroom. The breakfast was a delight, and there was plenty of options and the portions were very big. The shuttle service to and from Ubud is a big bonus. We loved staying a bit outside Ubud center, it was more calm and we always felt safe and comfortable. Terima kasih!
We recently spent a week in this delightful retreat. What a joy! Room service was prompt and inexpensive. The pool an absolute delight and had much use. The airport collection and dropoff service into Ubud sealed the deal!